Experience

CSG Government Solutions

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Senior Consultant

  • May 2019 - Present



Colorado Department of Human Services

• United States
• Government Relations Services
• 700 & Above Employee

• Training and Staff Development Coordinator

  • Nov 2018 - May 2019



State of Colorado

• United States
• Government Administration
• 700 & Above Employee

• FSR Specialist, Child Support Services

  • Dec 2015 - Nov 2018

  1575 Sherman St. Denver, CO 80203



CrossFit Elevation

• Coach

  • Apr 2013 - Oct 2017

  Denver



City and County of Denver

• United States
• Government Administration
• 700 & Above Employee

• Operations Supervisor

  • Dec 2013 - Dec 2015

  Greater Denver Area Supervise intake team of 9 members located at 3 different locations. My team starts the process by receiving referrals from a variety of sources then follows up with an interview and subsequently initiates child support cases. Ensure attention to detail and that cases are initiated in a timely manner while maintaining great customer service for our clients.

• Customer care supervisor

  • Dec 2012 - Dec 2013

  Denver Responsibilities: Supervise a team of eight Child Support Assistants who provide the first point of contact both in the Child Support Lobby as well as on the phones for questions and concerns with child support enforcement. Ensure accurate and timely information is provided while also providing great customer service to our clients.

• Child support assistant

  • Dec 2011 - Dec 2012

  Responsibilities: Provide customer support for child support cases. Offer support to clients both on the phone and in the child support lobby with regards to payments, questions on cases and setting appointments. Attending Ascend Leadership Training.



Better Business Bureau

• United States
• Non-profit Organization Management
• 700 & Above Employee

• Business Relationship Representative

  • Sep 2009 - Dec 2011

  Denver