Experience

Flat White Specialty Coffee

• Qatar
• Food and Beverage Services
• 1 - 100 Employee

• Barista/Cashier

  • Oct 2021 - Present

  Flat White Specialty Coffee Shop is one of the most prestigious coffee shop companies here in Doha, Qatar. It is one of the coffee shops who started the "Specialty Coffee" trend here in Qatar. Everyday was a challenge because we are responsible to provide high quality coffee using the highest quality of beans only. I mainly work at the Qatar Foundation branch and main role in this job is working behind the counter; taking in orders, upselling and generally providing a friendly atmosphere as the first point of contact of every guest who drops by at the shop, further enhancing my customer service skills while improving my skills regarding coffee during the process. My multi-tasking skills are being enhanced here on a daily basis as well for we have to work effectively as a multi-tasker rather than workingnon just one specific role. Roles include cashiering, waitering, clearing tables and washing dishes, coffee making and food preparation. Admin duties also like tracking daily inventory, wastages and breakages, placing orders for food and stocks to keep the shop running properly operations wise. Show less



Damage Specialty Café

• Doha, Qatar

• Barista/Cashier

  • Dec 2020 - Oct 2021

  Damage Speciality Coffee shop is a privately owned, semi-specialty coffee shop. In here, I re-started my career as a barista after being off for a few months due to the pandemic. Had almost the same responsibilities from the first coffee shop I worked at. Since it is a small coffee shop and has lesser employees, my multi-tasking skills have been developed as I work as a barista, cashier, kitchen staf and waiter at the same time. The main skill I learned from this company is how to work efficiently and effectively with the limited resources provided and still ensuring to provide high quality products and customer service despite having the issue of being short-staffed Show less



The Ministry of Coffee

• Doha, Qatar

• Barista/Shift Leader

  • Oct 2018 - Nov 2020

  I started everything about coffee here in this company. So far I have gained knowledge about the world of specialty coffee, how to prepare coffee according to specialty coffee standards. I also learned how to make basic latté arts. Aside from coffee knowledge, I am learning in this company additional skills with regards to customer service, cashiering, logistics and procurement as well as accounting and marketing. I started everything about coffee here in this company. So far I have gained knowledge about the world of specialty coffee, how to prepare coffee according to specialty coffee standards. I also learned how to make basic latté arts. Aside from coffee knowledge, I am learning in this company additional skills with regards to customer service, cashiering, logistics and procurement as well as accounting and marketing.



Trader Vic's Worldwide

• Restaurants
• 1 - 100 Employee

• Waiter

  • Jan 2015 - Jun 2016

  Trader Vic's- Doha is a polynesian/asian/western themed restaurant/bar operating under the management of Hilton Hotel and Resorts Doha. Working under the Hilton management, I only am not aware of the Trader Vic's worldwide standard but I also have been trained to be a hospitality professional following the Hilton standards of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now. As a waiter from Trader Vic's Doha, my experience ranges from food service, customer interaction, a little bit of alcohol knowledge, table set-up, food and cocktail menu explanation, fine-dining, POS (Micros), handling minor customer complaints, managing a station ranging from 10-50 pax single-handedly with minimum supervision as well as station preparation for opening shift and clean-up for closing shift. Show less



Solaire Resort

• Philippines
• Hospitality
• 700 & Above Employee

• Student Internship

  • Jul 2013 - Oct 2013

  I spent my internship under Solaire's Team Member Dining; the hotel's premiere employee restaurant. During my 3 month stay I've been assigned as a dining staff, receptionist, buffet runner/busser on a rotational basis. I spent my internship under Solaire's Team Member Dining; the hotel's premiere employee restaurant. During my 3 month stay I've been assigned as a dining staff, receptionist, buffet runner/busser on a rotational basis.