Gena Sänger

Junior Project Manager at VOK DAMS worldwide
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin, Berlin, Germany, DE

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Experience

    • Germany
    • Advertising Services
    • 100 - 200 Employee
    • Junior Project Manager
      • Jun 2022 - Present

      Berlin, Germany VOK DAMS is one of the leading agencies for events and live marketing globally and has a service portfolio covering all aspects of today’s ever increasing live marketing requirements. Driven for success, VOK DAMS has the highest standards for creation, performance and innovation. With a mix of international and local experience a big range of services is offered. VOK DAMS believes in the communicative power of direct experience.

    • Germany
    • Hospitality
    • 400 - 500 Employee
    • Incentive and Meetings Manager
      • Apr 2021 - Jun 2022

      Jandia, Fuerteventura (Spain) The ROBINSON JANDIA PLAYA is a club hotel in the upscale 4-star category with a capacity of 372 rooms and an international clientele. It is operated as one of currently 26 club hotels by ROBINSON Club GmbH, a subsidiary of TUI AG based in Hanover. ROBINSON JANDIA PLAYA is ideal for combined conference and incentive trips. Likewise, the ROBINSON JANDIA PLAYA attaches great importance to the 8 event weeks and 5 sports weeks, which are supervised and organized by the Incentive & Meetings… Show more The ROBINSON JANDIA PLAYA is a club hotel in the upscale 4-star category with a capacity of 372 rooms and an international clientele. It is operated as one of currently 26 club hotels by ROBINSON Club GmbH, a subsidiary of TUI AG based in Hanover. ROBINSON JANDIA PLAYA is ideal for combined conference and incentive trips. Likewise, the ROBINSON JANDIA PLAYA attaches great importance to the 8 event weeks and 5 sports weeks, which are supervised and organized by the Incentive & Meetings Manager. - Responsibility of the preparation of offers, reservations, implementation and supervision of all groups from 10 people, conferences, incentives, family celebrations, major events as well as ROBINSON events in the club with the aim of increasing sales and earnings in this business segment - Establishment of a regional and international network for long-term customer loyalty - Contact person for customer inquiries, offers, planning and execution - Active selling of incentive programs, social programs, meeting rooms etc. - Preparation and maintenance of function sheets for the respective groups as well as timely forwarding to the respective departments and management - Personal support of customers during the pre-trip and actual trip - Daily control of individual services - Final accounting of all services and documentation of all sales - Budget responsibility in the area of incentives & meetings - Host function - Cooperation and collaboration with other departments In the event organization: - Artist planning for the year with at least 5 live artists and bands on site at all times. - Creation and maintenance of function sheets for the respective event weeks, as well as timely forwarding to the departments and management - Contact person before, during and after sports event weeks in the field of tennis, boxing and CrossFit with the implementation of professional athletes such as Barbara Rittner, Patrick Kühnen, Tomas Niedahl, Dirk Dzemski, Robert Stieglitz and Sarah Kopp Show less

    • Assistant Guest Relation Manager
      • Sep 2020 - Mar 2021

      Bremen, Germany - Assisting the reservation management via the booking platform “Opentable” - Developing marketing campaigns for special events - In charge of handling and solving all client enquiries

    • Spain
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Event and Destination Management Intern
      • Feb 2019 - Aug 2019

      Barcelona Area, Spain Events and Travel Barcelona (E&TB) is an Event and Destination Management Company founded in 2000 with offices around Spain (Malaga and Madrid) and its headquarters in Barcelona. It is specialized in MICE (Meetings, Incentives, Conferences, and Events), however, is also an official agent of FC Barcelona and Barcelona’s Formula 1 race event. Destinations in the whole Iberian Peninsula are covered, mostly in Madrid, Barcelona, Malaga, Bilbao, Andorra, Valencia, Alicante, and the Balearic Islands.

    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Food And Beverage Assistant
      • Jul 2018 - Sep 2018

      Bremen Area, Germany I undertook a temporary employment in the banqueting department, helping the operations and planning of events. Furthermore, working during breakfast and lunch hours, I have gained work experience and organisational insight of planning personell and F&B related services.

    • Food and Beverage Trainee
      • Mar 2017 - Aug 2017

      Hamburg Area, Germany Training in different Departments including: "Condi Lounge" - I have gained insight into buffet and A-La-Carte breakfast service in a 5-Star hotel environment. "Jahreszeiten Grill" - I have been trained to provide excellent lunch and dinner service for a 17/20 Gault Millau Points renowned hotel restaurant. "Jahreszeiten Terrasse" - I have experienced and learnt how to provide outstanding service in a all day restaurant with a laid-back lounge flair and how to manage the… Show more Training in different Departments including: "Condi Lounge" - I have gained insight into buffet and A-La-Carte breakfast service in a 5-Star hotel environment. "Jahreszeiten Grill" - I have been trained to provide excellent lunch and dinner service for a 17/20 Gault Millau Points renowned hotel restaurant. "Jahreszeiten Terrasse" - I have experienced and learnt how to provide outstanding service in a all day restaurant with a laid-back lounge flair and how to manage the bar Show less

    • Events Assistant and Service Staff
      • Jan 2016 - Aug 2016

      Bremen Area, Germany I gained knowledge in handling and supporting different events held at the Grand Central. This included service and managing the bar.

    • Hong Kong
    • Hospitality
    • 700 & Above Employee
    • Cross Departamentak Hospitality Trainee
      • Sep 2015 - Nov 2015

      Hong Kong - Assisted within the departments of Guest Relations, Human Resources, Lobby Lounge, and the VIP Club Floor Lounge - Gained operational insights and skills

    • Tourism Management Intern
      • Jun 2015 - Jul 2015

      Bremen Area, Germany During the Internship at Sea Side Story GmbH, I have gained insight into the profession of a tourism agent. Sea Side Story GmbH is a special tour operator for group- and theme voyages and is known for creating different experiences and adventures during the cruise on board and during land excursions. The operational range of Sea Side Story includes the whole spectrum from purchasing different touristic attractions (FIT), program development and budgeting, sales and marketing to customers.… Show more During the Internship at Sea Side Story GmbH, I have gained insight into the profession of a tourism agent. Sea Side Story GmbH is a special tour operator for group- and theme voyages and is known for creating different experiences and adventures during the cruise on board and during land excursions. The operational range of Sea Side Story includes the whole spectrum from purchasing different touristic attractions (FIT), program development and budgeting, sales and marketing to customers. My duties focused on: -assisting with the planning of different projects related to cruise trade -researching hotels, bus companies -planing routes of trips and land excursions -supporting the adaption of participant lists, calculations as well as the development of Power Point Presentations and direct correspondence with customers -translation of texts into English or international customer contact over the phone Show less

Education

  • Ecole hôtelière de Lausanne
    Bachelor’s Degree, Bachelor of Science in International Hospitality Management
    2016 - 2020
  • Ökumenisches Gymnasium zu Bremen
    High School, Abitur - English/Economics
    2010 - 2015
  • Taipei European School
    Elementary, Secondary School
    2003 - 2010

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