Gemma Fiori

Internal Sales at Polydentia
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Contact Information
us****@****om
(386) 825-5501
Location
CH
Languages
  • Inglese Full professional proficiency
  • Tedesco Native or bilingual proficiency
  • Francese Limited working proficiency
  • Italiano Native or bilingual proficiency

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Experience

    • Switzerland
    • Medical Device
    • 1 - 100 Employee
    • Internal Sales
      • Feb 2023 - Present

    • Counselor Olistico
      • Jan 2012 - Present

      Supporto al cambiamento instaurando una relazione d'aiuto con il cliente. Supporto al cambiamento instaurando una relazione d'aiuto con il cliente.

    • Switzerland
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Project Manager Marketing Communication
      • Jan 2020 - Feb 2023

      Coordinamento interno di tutte le richieste di personalizzazione dei prodotti da parte dei clienti.Responsabile dei progetti di marketing e comunicazione. Oltre ai canali di comunicazione tradizionali, mi occupo anche dello sviluppo e implementazione delle strategie di Digital Marketing, della gestione dei canali Social e dell'online shop. Insieme alle agenzie e ai partner che ci supportano tengo monitorati i risultati dei vari KPI e valuto il mix dei canali comunicativi adattandoli alle nuove sfide.

    • Sales Office Manager
      • May 2016 - Jan 2020

      Responsabile Ufficio Vendite e Customer ServiceResponsabile Vendite Mercato Interno - Svizzera Responsabile Merchandising TicinoResponsabile Punto Vendita di Fabbrica

    • Switzerland
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Marketing Support
      • Mar 2015 - May 2016

      Comunicazione, aggiornamento sito WEB, aggiornamento pagine LinkedIn, responsabile interno ISO9001:2008, organizzazione fiere e trasferte. Settore automazione industriale. Comunicazione, aggiornamento sito WEB, aggiornamento pagine LinkedIn, responsabile interno ISO9001:2008, organizzazione fiere e trasferte. Settore automazione industriale.

    • Switzerland
    • Mining
    • 1 - 100 Employee
    • Assistente Purchase
      • Jun 2013 - Sep 2014

      Assistente al direttore acquisti. Competenze: inserimento e gestione ordini. Settore acciaio Assistente al direttore acquisti. Competenze: inserimento e gestione ordini. Settore acciaio

    • Italy
    • Real Estate
    • 200 - 300 Employee
    • Agente Immobiliare
      • Feb 2009 - Jan 2012

    • Sales support
      • Oct 2009 - Nov 2009

    • Sales professional for optical devices
      • Oct 2006 - Apr 2009

      Research of alternative channels for the distribution of optical devices; wrist watches and accessories Business relationship development and management Research of alternative channels for the distribution of optical devices; wrist watches and accessories Business relationship development and management

    • Italy
    • Manufacturing
    • 700 & Above Employee
    • Product Manager Laundry and Dishwashers
      • Nov 2001 - Jan 2006

      European Range Definition and Price Positioning European Market Analysis and Competitors Benchmarking Profit Planning and Budgeting Development of Communication Tools European Range Definition and Price Positioning European Market Analysis and Competitors Benchmarking Profit Planning and Budgeting Development of Communication Tools

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Product Manager Built-in Cooking and Dishwashers
      • May 2000 - Nov 2001

      National Sales Organization - Italy:Italian Range Definition and Price PositioninItalian Market Analysis and Competitors BenchmarkingProfit Planning

    • Trade Marketing Built-in appliances
      • Jan 2000 - May 2000

      National Sales Organization ItalyTrade Partner AnalysisCustomized Catalogues and Price ListsPhase in Phase out Management

    • Brand Manager new business development
      • Jul 1999 - Dec 1999

      Market Launch Team Leader for new productsProduct and Brand Manager for Air Treatment products

    • Junior Product Manager Built-in Ovens
      • Jan 1999 - Jul 1999

      Day by Day administration and troubleshootingProduct Specifications Maintenance and CodingDaily contacts with Global Product Design

    • Order Desk Manager
      • Sep 1998 - Dec 1998

      Trade Partner Development - IKEA Team Order Process/Flow Creation and Mapping Optimization and Customization of ECS system Day by Day management and Logistics support Trade Partner Development - IKEA Team Order Process/Flow Creation and Mapping Optimization and Customization of ECS system Day by Day management and Logistics support

Education

  • Università Commerciale 'Luigi Bocconi'
    Economia aziendale & Marketing
    1985 - 1994
  • Accademia Entelechia
    Counselor Olistico
    2010 - 2013
  • Scuola Europea Varese
    International Baccalaureate, German class

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