Gemma Wing
Accounts Receivable Supervisor at Hovis Ltd- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Hovis Ltd
-
United Kingdom
-
Food and Beverage Manufacturing
-
700 & Above Employee
-
Accounts Receivable Supervisor
-
Jul 2019 - Present
-
-
Credit Associate
-
Oct 2014 - Jul 2019
Managing my own ledger of 265 accounts from small, medium and large customers Chasing payment via telephone, e-mail and letterDealing with customers queries via telephone and e-mailRaising credits and debits for customers to clear any queries raisedRaising journals on the system to clear customer deductions i.e rebates Run Grayson reports in line with opening new credit accounts Putting customers on stop when necessaryPosting cheques, BACS and direct debit payments on to the system and allocate when neededRun month end and statements at the beginning of every month to close the ledgerAttend weekly meetings with account managers and report any queries we have with customersSend final demand lettersDeal with multiple currencies sterling and Euro's
-
-
-
Prolinx Limited
-
United Kingdom
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Purchaser
-
Jul 2014 - Oct 2014
As a prolinx purchaser I am able to provide day to day order management support to ensure that all our purchasing needs are met company-wide Duties • Raising all company purchase orders • Maintaining and publishing Daily Backlogs • Provisioning Stock • Registering Maintenance Contracts and Warranty • Organising Despatching and POD’s • Raising and following up Returns until delivered • Organising Accommodation, Travel and External Meetings • Recording Expenses, Shell Cards and BarclayCard Entries • Maintaining Office Standards, Stationary and Office Items • Managing Weekly and Monthly Reports • Accruals and Sage Entries • Logistics • Supplier Relationships
-
-
-
McCormick & Company
-
United States
-
Food and Beverage Manufacturing
-
700 & Above Employee
-
Deduction Analyst
-
Feb 2008 - Jun 2014
• Query resolution – working on the consumer side of the business i.e. large supermarkets and local convenience stores clearing on average between 50-100 deductions a month. • Raise SAP credits and debits and manual invoices and credits for our main consumer and industrial customers • Negotiate with customers via e-mail, telephone and fax to get queries resolved and paid back in line with collections • Holding monthly meetings with the relevant account managers to resolve deductions • Working with the large supermarkets to reduce their invoice ageing via e-mail and telephone • Plan and prioritise own work to ensure that deadlines and customer expectations are met • Attend Experian credit circle meeting outside of the business • Managing the bank statement and remittances for cash allocation • Load rebate contracts to customer accounts • Involved in month end ageing reporting to the account receivable manager • Produce and analyse pricing reports for one of the large supermarkets • Dealing with multiple currencies sterling, US dollars and Euros
-
-
-
-
Credit Controller
-
Jan 2006 - Aug 2007
• Principal duties as a credit controller was to look after 100 live independent, multiple and export accounts• Credit control – via telephone, letter, fax and e-mail • Dealing with customer queries – via fax and e-mail• Credit risk analysis through Dun & Bradstreet.• Allocating credit limits when opening new accounts onto the system• Releasing of customer orders on stop• Setting a monthly target with my manager • General housekeeping of ages debtor report• Sending letters before actions and summonses to customers with overdue accounts
-
-
Sale Ledger assistant
-
Aug 2000 - Dec 2005
• Main duties as sales ledger assistant was to print the sales ledger invoices every morning and send them out to the customers• Posting the cash, cheques and BACS payments on to the systems and allocating• Entering the credits notes onto the system and matching them up to the invoice• At the beginning of each month sending out the monthly statements • Reporting to my credit control manager
-
-
Education
-
Rycotewood College
NVQ LEVEL 2, Business and Administration -
Lord Williams School
High School, 8 GCSE