Experience

PLG Consultants Ltd

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Property Coordinator

  • Nov 2021 - Present

  We are disability property specialists. People who have suffered a life changing injury as a consequence of an accident or negligent treatment need our support finding a home. This may form part of their personal injury or negligence claim. This makes every project we work on across the UK as unique as each individual’s requirements.The person with disabilities is at the heart of every home we create, and their needs are considered at every stage of the property process. We manage the entire project to make sure of it—from research, finding and acquiring the space, through to architectural adaptations and even post-completion support.



Home Improvements South West Ltd

• United Kingdom
• Retail

• Manager

  • Sep 2020 - Sep 2021

  Full day to day running of the business from all administration, sales, design, account management, management of all installations and employees/tradesmen, recruitment, marketing, advertising, fleet vehicles, stock control, invoicing and other day to day jobs that arose. This was a very fast paced role that required multitasking of the highest ability. Due to the pandemic, the owner decided to close the business. Full day to day running of the business from all administration, sales, design, account management, management of all installations and employees/tradesmen, recruitment, marketing, advertising, fleet vehicles, stock control, invoicing and other day to day jobs that arose. This was a very fast paced role that required multitasking of the highest ability. Due to the pandemic, the owner decided to close the business.



New Key

• United Kingdom

• Support Worker

  • Jul 2019 - Oct 2020

  Supporting people with autism and learning difficulties to live independently in their own homes. Supporting people with autism and learning difficulties to live independently in their own homes.



The Kents Pub

• United States

• Bar Staff

  • Oct 2018 - Jul 2019

  After moving to Torquay from London, Gemma worked in the local pub while getting settled and while finding the right position. After moving to Torquay from London, Gemma worked in the local pub while getting settled and while finding the right position.



Self employed

• Real Estate
• 1 - 100 Employee

• Property Specialist and Inventory Clerk

  • Sep 2017 - Sep 2018

  Gemma worked as a consultant with developers, investors and agents to advise on property investment opportunities. She also assisted in progressing purchases for clients. She also worked as an Inventory Clerk, being responsible for creating detailed and in depth reports listing the condition and contents of properties on behalf of private landlords and Estate Agents all over London. These documents were used to determine the amount of deposit returned to the tenant at the end of their tenancy and settle disputes with the TDS. Diary management and working to strict deadlines was a vital part of this role along with an eye for detail and customer service.



Kinleigh Folkard & Hayward

• United Kingdom
• Real Estate
• 500 - 600 Employee

• Sales Negotiator

  • Feb 2016 - Jun 2017

  After traveling for a year, I was asked to return to Kinleigh Folkard & Hayward for a year to help an office that was struggling. I also covered at the Battersea branch for 8 weeks and the Clapham branch for 4 weeks generating business, carrying out viewings and managing client care. With 40 years experience in the heart of the London property market, Kinleigh Folkard & Hayward has grown to provide a comprehensive range of property services to assist with every stage of a transaction. A team of over 700 staff utilise their wide range of knowledge and expertise to deliver bespoke services to all clients. The sales department is the companies core business. As a successful Sales Negotiator, it was my responsibility to qualify potential buyers, identify their needs and match them with suitable properties. Day to day duties include viewing properties, negotiating offers, liaising with solicitors, mortgage brokers, surveyors and other agents, building relationships with local residents, generating property valuations, and creating professional and high quality property brochures, in addition to delivering a consistently high level of customer service to all involved. Local market and area knowledge is essential for this role along with working in a targeted environment and performing under pressure.



Traveling

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Traveling

  • Apr 2015 - Feb 2016



Office Angels

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Recruitment Consultant

  • May 2014 - Apr 2015

  With over 30 years experience, Office Angels is the market leading provider of temporary and permanent office professional roles across the UK helping over 4500 candidates find their dream job each year. They specialize not only in recruitment but in skills evaluation, HR issues including pay and benefit trends, employee engagement, employment law and workforce planning and training. Everyday, 3100 Office Angels temporary associates go out to work, 90 of which were managed by my administrator and I. Based in Wimbledon my role was to contact local employers, gain an understanding of their business/industry, identify their requirements/needs and supply Office Angels temporary associates for open positions/suitable roles including last minute staffing emergencies. My day to day duties managing the Temporaries team also included resourcing, screening, testing, assessing and training candidates, conducting background checks, verifying references, work experience and academic qualifications, matching candidates to suitable roles, arranging interviews, negotiating salaries, managing both client and candidate expectations, producing mail shots and marketing literature, advising clients on appropriate pay rates, training and career development, building and managing own database of clients and contacts, management/performance meetings with both client and candidate, social events for clients, meetings with prospective clients, attending candidate network events along with hosting networking days in branch, attending job fairs and being responsible for all team targets and statistics, in addition to delivering a consistently high level of customer service.

• Recruitment Administrator/Consultant

  • Sep 2013 - May 2014

  The internal recruitment department at Kinleigh Folkard & Hayward was set up by a very experienced recruiter in 2012/2013 who Gemma worked with whilst in the sales department of KFH. With the company constantly growing, it was essential this area of the business was developed, not only to save money recruiting via agencies but to find the right people to work for the brand. It gave Kinleigh Folkard & Hayward a central department for all recruitment matters saving management valuable time as well as giving applicants the chance to build relationships with the company. Joining as Recruitment Administrator/Consultant, I was responsible for qualifying all potential candidates, matching candidates with the suitable positions and arranging interviews with senior management. Day to day duties included reading through all CV's and job applications, placing adverts on relevant market journals, publications, job boards and local press, updating the database with potential candidates, managing department statistics, arranging interviews, department diary management, receiving and giving interview feedback, resourcing potential candidates, being the first point of contact for all recruitment agencies and all other administration tasks, in addition to delivering a consistently high level of customer service at all times.

• Sales Negotiator

  • Mar 2010 - Sep 2013

  With 40 years experience in the heart of the London property market, Kinleigh Folkard & Hayward has grown to provide a comprehensive range of property services to assist with every stage of a transaction. A team of over 700 staff utilise their wide range of knowledge and expertise to deliver bespoke services to all clients. The sales department is the companies core business. As a successful Sales Negotiator, it was my responsibility to qualify potential buyers, identify their needs and match them with suitable properties. Day to day duties include viewing properties, negotiating offers, liaising with solicitors, mortgage brokers, surveyors and other agents, building relationships with local residents, generating property valuations, and creating professional and high quality property brochures, in addition to delivering a consistently high level of customer service to all involved. Local market and area knowledge is essential for this role along with working in a targeted environment and performing under pressure.

• Lettings Negotiator

  • Mar 2008 - Mar 2010

  Kinleigh Folkard & Hayward has been at the heart of the London property market since 1977 and has grown to be one of the Capital's largest independently owned and most successful property service groups with a network of 60 branches across London. As a Lettings Negotiator, it was my responsibility to qualify potential tenants, identify their needs and match them with suitable properties. Day to day included viewing properties, negotiating offers and taking references, in addition to delivering a consistently high level of customer service.



John Hollingsworth

• United Kingdom
• Real Estate

• Lettings Negotiator

  • Feb 2007 - Mar 2008