Gemma Smale
Academic Mentor at University of Exeter Business School- Claim this Profile
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Bio
Adrian Ball
Gemma is a people centric leader who is always focused on developing others. Tenacious and focused on achievement, along with being an intelligent and caring leader. A combination that means people want to work for and with her. Gemma has an ability to challenge and be challenged as well as keeping her teams well-being, development and motivation centre stage. I've no doubt that she'd be a committed and energetic addition to any team.
Angela Blakey
Gemma is an asset to any team. Her leadership skills were clear to see when working with her on a pilot project that completely transformed the current ways of working for her and her team. Gemma embraced the opportunity to be part of something that she and her team could help shape for roll out to the whole company and she was keen to ensure the new operating model would be as successful as possible. Gemma displayed great leadership qualities, ensuring her team had the right level of two way communication so they were clear on the task in hand and the rationale for it. She was open to their thoughts and observations which she took on board and fed back to the project, tweaking and making changes where necessary. Gemma also got stuck in and would often be seen leading by example, role modelling the desired actions and behaviours. putting her in a strong position to challenge and support both her team and the project. I would highly recommend Gemma for any position as her flexibility and determination would be a strong asset for any business.
Adrian Ball
Gemma is a people centric leader who is always focused on developing others. Tenacious and focused on achievement, along with being an intelligent and caring leader. A combination that means people want to work for and with her. Gemma has an ability to challenge and be challenged as well as keeping her teams well-being, development and motivation centre stage. I've no doubt that she'd be a committed and energetic addition to any team.
Angela Blakey
Gemma is an asset to any team. Her leadership skills were clear to see when working with her on a pilot project that completely transformed the current ways of working for her and her team. Gemma embraced the opportunity to be part of something that she and her team could help shape for roll out to the whole company and she was keen to ensure the new operating model would be as successful as possible. Gemma displayed great leadership qualities, ensuring her team had the right level of two way communication so they were clear on the task in hand and the rationale for it. She was open to their thoughts and observations which she took on board and fed back to the project, tweaking and making changes where necessary. Gemma also got stuck in and would often be seen leading by example, role modelling the desired actions and behaviours. putting her in a strong position to challenge and support both her team and the project. I would highly recommend Gemma for any position as her flexibility and determination would be a strong asset for any business.
Adrian Ball
Gemma is a people centric leader who is always focused on developing others. Tenacious and focused on achievement, along with being an intelligent and caring leader. A combination that means people want to work for and with her. Gemma has an ability to challenge and be challenged as well as keeping her teams well-being, development and motivation centre stage. I've no doubt that she'd be a committed and energetic addition to any team.
Angela Blakey
Gemma is an asset to any team. Her leadership skills were clear to see when working with her on a pilot project that completely transformed the current ways of working for her and her team. Gemma embraced the opportunity to be part of something that she and her team could help shape for roll out to the whole company and she was keen to ensure the new operating model would be as successful as possible. Gemma displayed great leadership qualities, ensuring her team had the right level of two way communication so they were clear on the task in hand and the rationale for it. She was open to their thoughts and observations which she took on board and fed back to the project, tweaking and making changes where necessary. Gemma also got stuck in and would often be seen leading by example, role modelling the desired actions and behaviours. putting her in a strong position to challenge and support both her team and the project. I would highly recommend Gemma for any position as her flexibility and determination would be a strong asset for any business.
Adrian Ball
Gemma is a people centric leader who is always focused on developing others. Tenacious and focused on achievement, along with being an intelligent and caring leader. A combination that means people want to work for and with her. Gemma has an ability to challenge and be challenged as well as keeping her teams well-being, development and motivation centre stage. I've no doubt that she'd be a committed and energetic addition to any team.
Angela Blakey
Gemma is an asset to any team. Her leadership skills were clear to see when working with her on a pilot project that completely transformed the current ways of working for her and her team. Gemma embraced the opportunity to be part of something that she and her team could help shape for roll out to the whole company and she was keen to ensure the new operating model would be as successful as possible. Gemma displayed great leadership qualities, ensuring her team had the right level of two way communication so they were clear on the task in hand and the rationale for it. She was open to their thoughts and observations which she took on board and fed back to the project, tweaking and making changes where necessary. Gemma also got stuck in and would often be seen leading by example, role modelling the desired actions and behaviours. putting her in a strong position to challenge and support both her team and the project. I would highly recommend Gemma for any position as her flexibility and determination would be a strong asset for any business.
Experience
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University of Exeter Business School
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United Kingdom
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Higher Education
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100 - 200 Employee
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Academic Mentor
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Sep 2021 - Present
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Director
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Oct 2017 - Present
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Barclays
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United Kingdom
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Financial Services
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700 & Above Employee
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Senior Retail Leader
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May 2018 - Jan 2021
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Senior Retail Leader
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Feb 2016 - Apr 2018
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Barclays
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United Kingdom
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Financial Services
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700 & Above Employee
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Hub Branch Manager (VP)
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Feb 2014 - Feb 2016
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Branch Manager
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Jun 2012 - Feb 2014
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Area Performance Manager
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Jan 2012 - Jun 2012
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Branch Manager
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Sep 2009 - Dec 2011
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Branch Manager
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Nov 2008 - Sep 2009
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Branch Manager
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Mar 2008 - Nov 2008
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Assistant Branch Manager
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Mar 2006 - Mar 2008
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Education
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1993 - 2000
Okehampton College
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Centre of Excellence
Coaching Diploma, Distinction -
Newcastle College
Diploma, Change Management
Community
