Gemma Rigby MCIPD

Senior Human Resources Business Partner at NatWest Mentor
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Legal Services
    • 1 - 100 Employee
    • Senior Human Resources Business Partner
      • Apr 2022 - Present

      As a Employment Law HR Business Partner I have a portfolio of external clients from a range of industries. I build relationships with senior business leaders and operate as a true business partner by proving strategic solutions along with advising on more complex and technical HR matters. The role requires me to build relationships and trust quickly to deliver the right solutions for the client. In this role I use my technical HR knowledge as well as a broader range of skills including: problem solving, communication, critical thinking and broader interpersonal skills. Show less

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Human Resources Consultant
      • Feb 2014 - Apr 2022

      This project based role supported Customer Facing Businesses including: Commercial, Private Banking, Personal and Business Banking. Projects worked on included: future ways of working, transformation, restructuring, organisational design, talent, agile, HR digital. In this role I used my HR generalist knowledge, commercial awareness and proactive style to deliver each project. The role also required me to balance the management of several concurrent projects at any one time. I consulted with business leaders to understand the organisational climate and actively seeked to improve the culture and performance levels within the specific business area. Relationship management was a key part of the role including at senior levels. Some projects required me to work with Employee Relations to communicate effectively to the Trade Unions to ensure any proposals were consulted upon as appropriate. Show less

    • HR Business Facing Consultant
      • Nov 2012 - Feb 2014

      This role supported the management of projects and business-as-usual activity for the Control Functions, including the delivery of the people plan as well as strategic change, talent management, performance management, reward, leadership capability, resourcing, employee engagement, and restructuring activity. The role involved supporting with the implementation of restructure activity and challenging the business and senior leaders with organisation design.

    • Graduate Onboarder
      • Jun 2012 - Nov 2012

      This role involved building relationships with graduates before they started in the business and obtaining key information for the Pre-Employment Screening teams. The information needed was complex and I needed strong attention to detail to ensure this was right first time. This role involved working collaboratively with the graduates, HR Shared Services and the VISA teams. I had to be organised as I had tight deadlines to ensure everything was prepared for all the graduates to start at induction week. Show less

    • HR Team Manager
      • Sep 2011 - Jun 2012

      I had direct responsibility for the management of upto 14 employees to support them to achieve personal and team objectives. I undertook recruitment for the team as well as performance and talent management. The team processes included pre-employment screening, annual/expiry VISA reviews, Subject Access Requests and FSA regulatory credit checks of individuals. I had to manage capacity and demand for the various processes as well as deal with any customer feedback. Alongside this role I was involved with ad hoc projects to drive continuous improvement. The team manager role meant I had to have a good understanding of Employment law and the Data Protection Act. Show less

    • HR Assistant
      • May 2011 - Sep 2011

      This role was based within Resourcing Services, HR Shared Services and involved a variety of tasks including supporting the recruitment process of internal and external candidates. To be successful in this role I maintained strong working relationships with key stakeholders and liaised with a range of internal departments to ensure effective and timely resourcing of employees to the Bank.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Compliance Manager
      • Nov 2009 - May 2011

      This fast-paced role involved training and coaching fellow employees to deliver their departmental targets, this was achieved by demonstrating leadership behaviors and managing team workflows/resource. The role required an understanding of the store operating procedures as well as a competent knowledge of the legal and recruitment responsibilities of the Company. I had to have great attention to detail to ensure people were paid correctly and legal processes were adhered to including VISA restrictions. I coached and encouraged staff on development programs to become leaders and assisted on inductions and assessment centers. Show less

    • Store Manager (Graduate Programme)
      • Sep 2008 - Nov 2009

      The Tesco Graduate program was a work based training scheme to become a store manager. I was solely responsible for several Tesco Express stores where I had to management budgets, payroll and forecast of sales. This role enabled me to develop my communication and influencing skills to deliver a profitable store. I demonstrated personal leadership to inspire individuals to deliver great customer service.

    • United Kingdom
    • Education Administration Programs
    • 200 - 300 Employee
    • Promoter Representative
      • Oct 2007 - Jun 2008

      This role involved looking after various celebrities visiting the University. The role demanded professionalism, integrity and a high level of communication skills. I had to ensure there was sufficient security at appropriate times and that the acts were attended to throughout the night. I was also involved in the promotion of the events. This role involved looking after various celebrities visiting the University. The role demanded professionalism, integrity and a high level of communication skills. I had to ensure there was sufficient security at appropriate times and that the acts were attended to throughout the night. I was also involved in the promotion of the events.

    • Lifeguard
      • Jun 2007 - Sep 2007

Education

  • The University of Salford
    Masters CIPD, HR
    2010 - 2012
  • Loughborough University
    BSc Retail Management, Business Management
    2004 - 2008
  • Mayflower High School 6th Form
    A, B, B, Business Studies, English, Sociology
    2002 - 2004
  • Mayflower High School
    A*, A*, A, A, BB, B, History, Religious Studies, English, Business Studies, Science (double), Maths
    1997 - 2002

Community

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