Gemma Parker

Group Project Manager at A-One Insurance Group
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

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George Richman

When I first started my apprenticeship Gemma was warm and welcoming making me instantly feel part of the team. She made no question I had seem insignificant or menial. Her knowledge of my role and the business enabled her to create a well structured training plan and also help me to develop my skills and experience enabling my subsequent progression within the company.

Steph Selby Cert CII

My name is Stephanie Selby and I am currently a Team Manager at A-One Insurance. I joined the company in May 2011 as an administrator having had no previous experience within the Insurance Industry. Gemma Parker was my Manager and has helped me throughout my time at the company. In 2013, she asked if I would like to progress to a Property Account Handler which I agreed to and she supported me whilst I was new to the role, with coaching and her vast experience, and this in turn nurtured me to the person I am today. In 2014 a new position was available and I was encouraged by her to apply - this was for the role of Team Manager within the property department and for the team that I was working in. At first I thought it would be a difficult transition from Account Handler to Team Manager, particularly as I had started as an administrator without previous experience. However, Gemma gave me the confidence to apply for the role and I was very happy to have been offered the role. The experience that she made everything go so much smoother during mt transition from Account Handler to Team Manager. It was very helpful to have someone help who had been through the whole process before and this in turn gave me the confidence and commitment that I have now instilled into my role. Giving me the opportunity, was a huge step for me and she gave me the strength to persist and succeed and as a result of her commitment, support and coaching , I now have a highly successful team.

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Experience

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Group Project Manager
      • May 2015 - Present

      My responsibilities include the overall management of a varied number and nature of projects at any one time. Initially the board highlight a problem for them operationally or strategically and it is my job to create and adopt a satisfactory solution. To do this, I create a project specification making projections about the projects risks, forecasting associated costs and timescales and then in turn identify if a project team is necessary. Being a key part of the Operations Team I am positioned to work closely with all areas of the business which allows me to maintain sound up to date knowledge of HR, industry compliance and the overall insurance industry.

    • Property Team Manager
      • Feb 2007 - May 2014

      Day to day operational and strategic management of a team of account executives, administrators and claims handlers. In addition to training, coaching, mentoring and auditing for compliance, I would also be responsible for reporting to the board on a monthly basis. Reports would include Team Portfolio Performance, HR, Insurer account statistics (loss ratios, average commissions, GWP, commission income).

    • Propety Account Executive
      • Apr 2005 - Feb 2007

      Within this role I was responsible for managing a portfolio of business whilst maximizing growth of existing clients as well as prospecting for new. Business was conducted both face to face and via telephone and email.I had to continuously maintain my knowledge of several of insurers and their products whilst growing relationships with their Commercial Underwriters.I achieved monthly, quarterly and annual targets in line with company expectations, which later lead to me dealing with the groups largest clients.

    • Property Administrator
      • May 2003 - Apr 2005

      Working within the then newly created Property division. My main duties included basic office admin, data inputting, client liaison, day to day accounting and credit control, checking then sending documentation and handling client monies.

  • Jamison Alliott
    • Melbourne, Australia
    • Career Break
      • Nov 2008 - Nov 2009

      I took 12 months off to travel on a world wide ticket. I visited Thailand, Malaysia, Australia, New Zealand and USA. Whilst away, I worked at Jamison Alliott Accountants as a PA to the Managing Director I took 12 months off to travel on a world wide ticket. I visited Thailand, Malaysia, Australia, New Zealand and USA. Whilst away, I worked at Jamison Alliott Accountants as a PA to the Managing Director

Education

  • Oakmead College of Technology
    1996 - 2002
  • Chartered Management Institute
    Management & Leadership, ACMI
    2010 -
  • Chartered Insurance Institute

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