Experience

Kern Liebers Ltd
• United Kingdom
• Spring and Wire Product Manufacturing
• 1 - 100 Employee
• Managing Director

  • Jan 2020 - Present

Kern-Liebers
• Czechia
• Machinery Manufacturing
• 1 - 100 Employee
• Commercial Manager

  • Sep 2019 - Jan 2020


KERN-LIEBERS LIMITED

• Sales Manager

  • Nov 2015 - Sep 2019

  As the Sales Manager, duties include identifying new leads/business in the market place as well as cross selling/up selling to existing customers. Management of the top 10 accounts to the business. Ensure gross profit margins are maintained, monitoring steel pricing and operating costs to ensure profitability is not lost. Responsible for customers credit/debit and ensuring debt owed does not exceed head office targets. Manage and organise customer review meetings to ensure customer satisfaction is being met; this is done through customer visits both within the UK and Internationally. Calculate and respond to customer RFQ’s. Use the internal CRM and ERP system to record data. Key role in developing the team: conducting appraisals, one-to-ones, training and mentoring. There is a technical element to my role which is to provide basic technical assistance and product education and work with the design department to offer after sales support services.



Kern-Liebers UK

• Technical Sales Engineer

  • Mar 2011 - Nov 2015

  •searching for new customers who might benefit from company products or services and maximising customers potential in designated regions; •developing long-term relationships with customers through managing and interpreting their requirements; •persuading customers that a product or service best satisfies their needs in terms of quality, price and delivery; •negotiating tender and contract terms and conditions to meet both customer and company needs; •calculating customer quotations and administering client accounts; •providing pre-sales technical assistance and product education, and after-sales support services; •meeting regular sales targets and coordinating sales projects; •supporting marketing activities by attending trade shows, conferences and other marketing events; •liaising with other members of the sales team and other technical staff; •helping in the design of custom-made products; •providing training and producing support material for other members of the sales team.



Hillfoot Multi Metals

• Export Sales Development Executive

  • Jul 2010 - Mar 2011

  Maintain and develop existing relationships with key customers from Export sales platform. To identify new customer leads for group product offerings. To develop contractual business from key strategic customers .To identify new opportunities for product development within designated market sectors. To effectively market the Murray/Hillfoot product group to OEMs and associated sub-con vendors globally. Maintain and develop existing relationships with key customers from Export sales platform. To identify new customer leads for group product offerings. To develop contractual business from key strategic customers .To identify new opportunities for product development within designated market sectors. To effectively market the Murray/Hillfoot product group to OEMs and associated sub-con vendors globally.



Bradken

• Mining
• 100 - 200 Employee

• Customer service coordinator

  • 2002 - 2010

  Providing administrative support to the Regional Sales Managers. To develop and maintain relationships with all customers. To ensure accurate and effective processing of quotations, sales orders, purchase orders and other customer related. To monitor deliveries and expedite improved deliveries. To support and assist in the preparation of customer enquiries, tenders and contracts. Providing administrative support to the Regional Sales Managers. To develop and maintain relationships with all customers. To ensure accurate and effective processing of quotations, sales orders, purchase orders and other customer related. To monitor deliveries and expedite improved deliveries. To support and assist in the preparation of customer enquiries, tenders and contracts.