Experience

FURNDECO LIMITED

• United Kingdom
• Consumer Goods
• 1 - 100 Employee

• Customer Services Team Member

  • Aug 2021 - Present

  Customer services role comprising of answering calls and emails to ensure customer orders and queries are actioned quickly. Customer services role comprising of answering calls and emails to ensure customer orders and queries are actioned quickly.



System 15 Ltd

• United Kingdom
• Software Development
• 1 - 100 Employee

• IT Support Engineer

  • May 2018 - Aug 2021

  IT helpdesk role involving answering support requests via calls and ticket system.PC and laptop setups, troubleshooting Windows 7 and 10 issues.Windows Server 2016 administration, creation of new users, amending GPOs and performing maintenance and updates. IT helpdesk role involving answering support requests via calls and ticket system.PC and laptop setups, troubleshooting Windows 7 and 10 issues.Windows Server 2016 administration, creation of new users, amending GPOs and performing maintenance and updates.



ELGA LabWater

• United Kingdom
• Research
• 1 - 100 Employee

• Customer Service Administrator

  • Jan 2014 - May 2018

  Customer service role inputting orders and answering customer queries. Customer service role inputting orders and answering customer queries.



Thistle Insurance Services

• United Kingdom
• Insurance
• 1 - 100 Employee

• Customer Service Administrator

  • Aug 2013 - Dec 2013



Apex Healthcare Consulting Ltd

• Biotechnology Research

• Analyst

  • Jan 2012 - Jun 2013

  My role at Apex centred around pulling together data from a variety of sources and working with Microsoft Excel to produce and distribute reports. I worked within a small team, creating and enhancing processes to ensure a high level of accuracy was maintained. This role was a mixture of regular monthly process and occasional ad hoc analysis requests. My role at Apex centred around pulling together data from a variety of sources and working with Microsoft Excel to produce and distribute reports. I worked within a small team, creating and enhancing processes to ensure a high level of accuracy was maintained. This role was a mixture of regular monthly process and occasional ad hoc analysis requests.



OrderWork Ltd

• United Kingdom
• Restaurants

• Associate Account Executive

  • Oct 2011 - Dec 2011

  At OrderWork, my role was to source new business prospects which involved researching companies, both online and over the phone, for their potential compatability. At OrderWork, my role was to source new business prospects which involved researching companies, both online and over the phone, for their potential compatability.



The Marlowe Theatre

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Casual Box Office and Front of House Staff

  • Nov 2009 - Mar 2011

  Various duties including selling to the public, using a database, using an internet based phone system, dealing with mail to customers, health and safety checks, ensuring that the seating area was clean and tidy. Various duties including selling to the public, using a database, using an internet based phone system, dealing with mail to customers, health and safety checks, ensuring that the seating area was clean and tidy.