Experience

Elevator

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Start Up Business Advisor

  • Aug 2023 - Present



University of the West of Scotland

• United Kingdom
• Higher Education
• 700 & Above Employee

• Admissions Coordinator

  • Jun 2021 - Aug 2023

  In my current role as an Admissions Coordinator, I am responsible for evaluating international Postgraduate applications, meticulously aligning them against program entry requirements. This entails making informed decisions regarding the suitability of candidates. I possess specialized knowledge of the admissions process, procedures, regulations, and entry requirements, enabling me to provide comprehensive support to applicants and prospective applicants. Additionally, I effectively handle any issues or queries that arise, ensuring a seamless and positive experience for all parties involved. Show less

• Student Ambassador

  • Jul 2021 - Apr 2022

  In my role as a Student Ambassador, I actively contributed to the Applicant Enquiry Teams by promptly responding to email inquiries from applicants. Subsequently, I transitioned into assisting with the management of the Admissions mailbox, efficiently addressing applicant questions and providing support to the Admission Coordinators. This collaborative effort allowed me to work alongside the coordinators while providing valuable assistance and ensuring smooth operations within the admissions process. Show less



Allied Vehicles Group

• United Kingdom
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Customer Service Advisor

  • May 2019 - Jul 2021

  As a customer service advisor, I was responsible for booking and updating customers regularly for repairs to their vehicles. In addition to these duties, I undertook administrative tasks and worked as a receptionist, meeting and greeting customers. I utilized a variety of systems to process a large volume of administrative work, which included filing, managing daily reports, and completing tasks in a timely manner. As a customer service advisor, I was responsible for booking and updating customers regularly for repairs to their vehicles. In addition to these duties, I undertook administrative tasks and worked as a receptionist, meeting and greeting customers. I utilized a variety of systems to process a large volume of administrative work, which included filing, managing daily reports, and completing tasks in a timely manner.



Arnold Clark

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Aftersales Pre-booking Advisor

  • Jun 2017 - May 2019

  In my role as an Aftersales Pre-booking Advisor, I effectively engaged with customers daily to ensure timely scheduling of upcoming service and MOT appointments. Utilizing a range of systems, I skilfully managed data update and facilitating accurate customer information. Furthermore, I demonstrated proficiency in processing diverse service plan sales, while also expertly coordinating and creating appointments to meet customer needs. In my role as an Aftersales Pre-booking Advisor, I effectively engaged with customers daily to ensure timely scheduling of upcoming service and MOT appointments. Utilizing a range of systems, I skilfully managed data update and facilitating accurate customer information. Furthermore, I demonstrated proficiency in processing diverse service plan sales, while also expertly coordinating and creating appointments to meet customer needs.