Gema Phu
Employee Relations Specialist at Viejas Casino & Resort- Claim this Profile
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Bio
Experience
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Viejas Casino & Resort
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United States
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Gambling Facilities and Casinos
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400 - 500 Employee
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Employee Relations Specialist
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Jul 2021 - Present
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Food and Beverage Manager
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Apr 2014 - Present
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Beverage Operations Manager
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Feb 2019 - Jul 2021
Rsponsible for the daily operations of 9 bars Identify areas of opportunities to increase employee morale and profit for the company while utilizing communication skills to lead a team of over 130 employees and management. Oversaw openings of multiple restaurants Ginger Noodle Bar Asian cuisine restaurant, Daily Roast Coffee Bar, and Center Bar with over 50 seats. Hire and train all new food and beverage leadersManage all training for the Beverage Department along with Learning and Development training.Create Standard operating procedures to assist in streamlining financial and personnel goals. Ensure cash control, liquor control and inventory are in place in all areasManage Labor on a daily basis and adjust staffing as business dictated.Maintained food handling sanitation standards
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Food and Beverage Manager
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Apr 2014 - Jul 2021
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Education
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San Diego City College
Nursing Education