Experience

Verdana

• Malaysia
• Technology, Information and Internet
• 1 - 100 Employee

• Chief Operating Officer

  • Apr 2023 - Present



Panasonic Asia Pacific

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 200 - 300 Employee

• Head of Infrastructure Projects Delivery and Digital Transformation

  • Jul 2021 - Mar 2023

  Responsible for standardizing regional infrastructure projects and Digital Transformation initiatives across APAC and leading Panasonic businesses through strategic projects delivery and an optimised portfolio.- Cloud adoption- Strategy implementation- Network transformation- Change management- Infrastructure services- End-user security and compliance- Innovation- Strategic partnerships- Agile methodologies

• Digital Transformation & Senior Infrastructure Projects Manager

  • Oct 2019 - Jun 2021

  Responsible for delivery of digital transformation and infrastructure project portfolio including:- Datacenter related, across APAC for business critical applications- Digital transformation of end user experience through ADKAR change management and strategic initiatives- O365 services workplace and business transformation- Cloud storage migration program- Augmented Reality (AR) solutions - Standardization of IT infrastructure products- Network optimisation (SD WAN implementation) and security enhancement programs- Mergers and acquisition related standardization- Customer engagement and multi-vendor management- Commercial and general health of projects- Senior and C-level executives engagement- Risk management- Portfolio dashboards and reporting Show less



Mercedes-Benz Singapore

• Singapore
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Assistant Manager - Bot Services, Product Owner and Projects

  • Jul 2016 - Sep 2019

  Delivering strategic and technical solutions in areas of AI, Automation and Digital Innovation:* Automation and transformational initiatives- Optimisation of existing traditional services for $ and efforts savings through automation and user centric self services.- Transformation of processes, fulfilment of user experience, bridging gaps through solutions.- Targets are achieving manual/human efforts elimination, tangible cost savings, faster time to delivery, uptime of services, correlation of data and user services improvement.* Product Owner and Lead of Imelda, an internally acclaimed, AI based virtual assistant - Currently managing a Machine learning and Artificial Intelligence Project - Chatbot, Optimization through Automation, Data Analytics. - Integrated technical self-service solutions through automation tools like Robotic Process Automation (RPA), Ansible, ServiceNow, Bamboo, etc.- Developed a virtual assistant framework entirely based on open source and in house, running multiple bots, solving varied business needs. - Created a service and monetised the solution to generate internal revenue.- Running it in an Agile and Swarm model.- Responsible for bi-weekly releases, product enhancements, extending framework as a service for customer specific requirements, increasing user base of the product, process optimization, etc.* Multiple application hosting infrastructure Projects - Accountable for Financial and Technical project management, Plan and Build, stable and optimised operational infrastructure. Risk management and stakeholder expectations. * Datacenter & Infrastructure Projects - Regional Datacenter Migration from one location to another involving RFP, plan and implementation.* Special Projects Delivery - Datacenter RFPs for customers, Contracts and Vendor Engagement Projects, Reporting; Incident & Change Management; SharePoint; EPM & PPM; Houston IT Methodology. Show less

• Senior Executive - Projects Management

  • Feb 2015 - Jun 2016

  IT Infrastructure - Datacenter Operations ProjectsHouston IT Methodology - Clarity & ReportingPPM



Mercedes-Benz AG

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• IT Projects - Datacenter Operations

  • Mar 2014 - Jan 2015

  Supporting Data Center Operations General Manager on ad-hoc projects, management reporting, information management and cross-functional co-ordination. Main support areas include scope, time, cost, risk, quality, communication and stakeholder management in projects and activities with varying responsibilities. Extensive co-ordination and project management activities to ensure stakeholder support, cross-functional contributions, smooth progress and achieve targeted milestones within project boundary. Show less

• IT Projects - Regional Workplace

  • Nov 2010 - Feb 2014

  • As a PMO Consultant, coordinating and streamlining the tasks of IT Infrastructure, Office Automation in 18 APAC locations of Daimler including Australia, China, Japan and India for Daimler’s largest internal IT project called “nextworkplace”. This project involves migration of 23,000 APAC clients to Win 7, Office 2010, Outlook 2010 & Lync alongside implementing technical Daimler ITI standards. • Coordinating the day to day activities of ITI, Office Automation projects in APAC.• Coordinating the regional workplace rollout projects for Daimler Shared Services.• Monitoring and documenting project plans, project progress, leveraging the project activities, tracking project deliverables and milestones.• Ensuring communication flow between internal desktop and collaboration projects.• Manage rollout planning and change requests, validate Ramp UP curves for network feasibility and facilitate rollout readiness for APAC.• Liaise with the country managers and stakeholders in APAC, project leads in Daimler HQ, Germany to facilitate project progress. • Manage project documentation, derive and administer communication plan and related project status reports to key stakeholders and top management. • Managing all reports location-wise in SharePoint from project kick-off until sign-off. • Monitoring and managing multiple deadlines simultaneously, change and enhancement process, issues management and pro-active prevention.• Facilitate regular project meetings to update project status, risk and change management, maintain RAIDS Log for APAC for monitoring and reporting.• Create and maintain daily, weekly and monthly reports on rollout readiness inter-dependent components like Active Directory compliance, Software Release Management, Daimler hardware compliance, location readiness management, open CISM tickets management, etc. Show less



Zenosoft Tech Pvt Ltd

• Chennai Area, India

• Creative Head & Projects

  • Jun 2006 - Feb 2010

  Creative Head & HR Coordinator: (May 2007 – Feb 2010) Cooperate in determining benchmark figures for project implementation and decision making. Plan & Monitor project progress [define sub goals, milestones and tasks, time and resource planning]. Cooperate in the development of the marketing strategy for the project. 2D Animation Demo for a future film project named “Quest” for BBF, UK. Project Coordinator/IT Trainer: (June 2006 - May 2007) Conceptualization of design and development of creative ideas. Script Writing and Direction for Animation Projects Coordinating with the Clients and the Team Trained students in C, C++ Softskills and communication training Handling students projects Assisting in marketing and client projects Show less



Part-time Work Assignments

• Chennai Area, India

• Part-time Work Assignments

  • 1999 - 2006

  1. Marketing and Promotion for TTK Healthcares India for 5 years. 2. Trainer for underprivileged children for Seva Bharathi Trust India for 3 years. 3. Event Management for various Indian companies including Virgo, Pegasus, Riverhead India, Textile India, etc. 4. Compeering events and Radio Jockeying. 1. Marketing and Promotion for TTK Healthcares India for 5 years. 2. Trainer for underprivileged children for Seva Bharathi Trust India for 3 years. 3. Event Management for various Indian companies including Virgo, Pegasus, Riverhead India, Textile India, etc. 4. Compeering events and Radio Jockeying.