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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Member Service Representative
      • Nov 2012 - Present

      Perform assigned teller tasks associated with the processing of member transactions which include: receiving and disbursing funds; posting deposits; cashing negotiable items; processing loan payments and account withdrawals; cross-selling products/services, and mail transactions as required. Excellent oral communication and public relations skills. Perform assigned teller tasks associated with the processing of member transactions which include: receiving and disbursing funds; posting deposits; cashing negotiable items; processing loan payments and account withdrawals; cross-selling products/services, and mail transactions as required. Excellent oral communication and public relations skills.

    • United States
    • Retail
    • 700 & Above Employee
    • Operations and Staffing Supervisor
      • Jun 2009 - Nov 2012

      Drives total store results with specific ownership for labor scheduling, staffing and onboarding. Responsible by supporting the development and execution of short term action plans and long term strategies. Delivers a best-in-class, captivating branded customer experience that builds loyalty and enables consistent sales and profit growth. Drives total store results with specific ownership for labor scheduling, staffing and onboarding. Responsible by supporting the development and execution of short term action plans and long term strategies. Delivers a best-in-class, captivating branded customer experience that builds loyalty and enables consistent sales and profit growth.

Education

  • Walden University
    Bachelor's Degree, Business Administration
    2014 - 2015
  • The National Hispanic University
    Bachelor of Arts (BA), Marketing
    2013 - 2014
  • Evergreen Valley College
    Associate of Science (AS), Administration of Justice
    2009 - 2012

Community

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