Experience

Shop2Shop.africa

• South Africa
• Consumer Services
• 1 - 100 Employee

• Support Agent

  • Dec 2021 - Present

  Investigate and resolve customer queries Investigate and resolve customer queries



Sanlam

• Financial Services
• 700 & Above Employee

• Disability claims specialist

  • Feb 2018 - Sep 2022

  Disability claims payment, Validating disability forms received, Checking on the policy what benefits the member has, Requesting outstanding infomation on clients and timely follow ups, Payments medical invoices from doctors, Sending proof of payments, Dealing with queries from external and internal clients telephonically and via emails, Sending admitt and decline letters to clients, and Updating records on the system. Disability claims payment, Validating disability forms received, Checking on the policy what benefits the member has, Requesting outstanding infomation on clients and timely follow ups, Payments medical invoices from doctors, Sending proof of payments, Dealing with queries from external and internal clients telephonically and via emails, Sending admitt and decline letters to clients, and Updating records on the system.



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• Office Administrator

  • Jan 2017 - Jun 2017

  create and update records,coordinate office activities,carry out invoices,use variety of software packages(Ms Word,Excel),assist colleagues whenever neccessary create and update records,coordinate office activities,carry out invoices,use variety of software packages(Ms Word,Excel),assist colleagues whenever neccessary



Elundini Local Municipality

• 1 - 100 Employee

• Community Liaison Officer

  • Jan 2016 - Dec 2016

  liaise with variety of stakeholders,engage and facilitate meetings,provide timely information and projects updates to the local community and relavent stake holders,effectively identify and communicate grievances liaise with variety of stakeholders,engage and facilitate meetings,provide timely information and projects updates to the local community and relavent stake holders,effectively identify and communicate grievances