Gustavo C.
IT Support Technician Trainee at JobTrain- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Microsoft Digital Literacy - Productivity Programs
Alison - Free Online LearningMar, 2020- Nov, 2024 -
Tips for Better Business Writing
LinkedInNov, 2019- Nov, 2024 -
Learning to Teach Online
LinkedInOct, 2019- Nov, 2024 -
Finance: Time Value of Money
Smartly Institute -
Microeconomics I: Supply and Demand
Smartly Institute -
One-Variable Statistics
Smartly Institute
Experience
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JobTrain
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United States
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Non-profit Organizations
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100 - 200 Employee
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IT Support Technician Trainee
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May 2020 - Present
Preparedness learning at an entry level desktop support or help desk essentials for an IT Specialist role. Gained interest and ability to understand networking and cloud technologies. Demonstrated applied adult learning principles to curriculum design, and development through courses designed by Google for any companies IT suppor Preparedness learning at an entry level desktop support or help desk essentials for an IT Specialist role. Gained interest and ability to understand networking and cloud technologies. Demonstrated applied adult learning principles to curriculum design, and development through courses designed by Google for any companies IT suppor
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Vikis Home Services
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San Francisco Bay Area
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Director Of Business Administration
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Dec 2018 - May 2020
Maintained files to meet the company’s regulatory requirements, creating product reports, and establishing and maintaining filing and record keeping necessary to support business efforts. Managed new hires and assisted in the creation and implementation of digital accounting infrastructure for this family owned business Maintained files to meet the company’s regulatory requirements, creating product reports, and establishing and maintaining filing and record keeping necessary to support business efforts. Managed new hires and assisted in the creation and implementation of digital accounting infrastructure for this family owned business
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Wells Fargo
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United States
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Financial Services
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700 & Above Employee
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Licensed Personal Banker
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Apr 2014 - Nov 2018
Developed strong relationships with teams and outside partners to serve both consumer and business client’s financial needs Maintained lifelong client relationships while analyzing their financial needs, having an in-depth knowledge of the policies, products and services to best meet those needs Community Banking Star Performance Champion for 2017 Developed strong relationships with teams and outside partners to serve both consumer and business client’s financial needs Maintained lifelong client relationships while analyzing their financial needs, having an in-depth knowledge of the policies, products and services to best meet those needs Community Banking Star Performance Champion for 2017
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Education
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2020 -
JobTrain/Coursera
Google IT Support Professional Certificate, Computer and Information Sciences and Support Services -
2012 - 2014
City College of San Francisco
Associate's degree, Business, Management, Marketing, and Related Support Services -
2009 - 2011
University of California, Los Angeles
Bachelor of Arts - BA, Entrepreneurial and Small Business Operations -
2004 - 2008
Abraham Lincoln High School
Visual and Performing Arts
Community
