Gordana B.

Salesforce Business Consultant @Business Solutions at HSM
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Contact Information
Location
Croatia, HR
Languages
  • English -

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Credentials

  • Salesforce Certified Associate
    Salesforce
    May, 2023
    - Sep, 2024
  • Salesforce Certified Business Analyst
    Salesforce
    Feb, 2023
    - Sep, 2024
  • Becoming a Product Owner Role, Craft, Skills and Tools 2022
    Udemy
    Sep, 2022
    - Sep, 2024
  • Becoming an Outstanding Product Owner 2022
    Udemy
    Sep, 2022
    - Sep, 2024
  • Business Analysis - Data Flow Diagrams to Visualize Workflows 2022
    Udemy
    Sep, 2022
    - Sep, 2024
  • Business Analysis Fundamentals 2022
    Udemy
    Sep, 2022
    - Sep, 2024
  • Full Business Analysis Study Guide CCBA-CBAP endorsed
    Udemy
    Sep, 2022
    - Sep, 2024
  • Salesforce CPQ Basics for Admins
    Udemy
    Sep, 2022
    - Sep, 2024
  • Software Testing Masterclass 2022
    Udemy
    Sep, 2022
    - Sep, 2024
  • Udemy Product Owner Fundamentals 2022
    Udemy
    Sep, 2022
    - Sep, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Apr, 2018
    - Sep, 2024
  • The Complete Salesforce Certified Business Analyst Course
    Udemy

Experience

    • Spectator Sports
    • 1 - 100 Employee
    • Salesforce Business Consultant @Business Solutions
      • Feb 2023 - Present

      Working on developing and implementing Salesforce CRM using techniques that will optimize business processes for HSM clients. My responsibilities are design and develop custom solutions on the force.com platform, design and implement business technology solutions focused on cloud-based business applications. I am Involved in developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. I work directly with clients on all project phases, facilitates business process analysis sessions, develops and delivers key components of technology solution. Show less

    • United Kingdom
    • Software Development
    • 200 - 300 Employee
    • Senior Salesforce Functional Consultant / QA Lead
      • Apr 2022 - Feb 2023

      Senior Salesforce Functional Consultant at CloudSenseConsultant for: NewsCorp Australia, AARP USA, Abbott Labs., Spotify USA, Elisa Finland

    • Salesforce Functional Consultant
      • Aug 2017 - Sep 2022

      Salesforce Functional Consultant at CloudSenseConsultant for: NewsCorp Australia, AARP USA, Abbott Labs., Spotify USA, Elisa Finland

    • Croatia
    • Strategic Management Services
    • 1 - 100 Employee
    • Business Office Manager
      • Feb 2008 - Jul 2017

      Office management Office management

    • Backoffice consultant
      • Oct 2007 - Feb 2008

      Backoffice work Backoffice work

    • Croatia
    • Insurance
    • 200 - 300 Employee
    • IT specialist @ IT department
      • 2005 - Oct 2007

      Help desk, Education of employees... Help desk, Education of employees...

    • Croatia
    • Education Administration Programs
    • 1 - 100 Employee
    • Office manager/IT instructor
      • 2005 - 2005

      Office management Office management

    • Business Office Manager
      • 2002 - 2005

      Co-founder and Manager Co-founder and Manager

Education

  • University of Split
    Undergraduate professional study, Information Technology
    2002 -
  • FILAKS business school
    Manager of small entrepreneurship - Manager u malom poduzetništvu, Business Administration and Management, General
    2015 - 2015
  • Post and Telecommunication School / Poštanska i telekomunikacijska škola
    Graduate, Specialist in postal and telecommunications exploitation

Community

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