Gbehlee Savice

HSPD-12 Project Manager at Citizant
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Effective Compliance Programs
    Coursera Course Certificates
    Nov, 2019
    - Oct, 2024
  • What is Compliance?
    Coursera
    Sep, 2019
    - Oct, 2024
  • Agile Project Management with Microsoft Project
    Lynda.com
    Jan, 2018
    - Oct, 2024
  • Customer Service in the Field
    Lynda.com
    Dec, 2017
    - Oct, 2024
  • Interpersonal Communication
    Lynda.com
    Dec, 2017
    - Oct, 2024
  • New Manager Foundations
    Lynda.com
    Dec, 2017
    - Oct, 2024
  • Customer Service Foundations
    Lynda.com
    Jul, 2017
    - Oct, 2024
  • Project Management: Government Projects
    Lynda.com
    Mar, 2017
    - Oct, 2024
  • Managing Project Budgets
    Lynda.com
    Feb, 2017
    - Oct, 2024
  • Managing Project Communication
    Lynda.com
    Feb, 2017
    - Oct, 2024
  • Managing Project Procurement
    Lynda.com
    Feb, 2017
    - Oct, 2024
  • Managing Project Quality
    Lynda.com
    Feb, 2017
    - Oct, 2024
  • Microsoft® Project 2016: Essential Training
    Lynda.com
    Dec, 2016
    - Oct, 2024
  • Managing Project Change
    Lynda.com
    Nov, 2016
    - Oct, 2024
  • Managing Project Schedules
    Lynda.com
    Oct, 2016
    - Oct, 2024
  • Managing Project Teams
    Lynda.com
    Oct, 2016
    - Oct, 2024
  • Microsoft® Project 2013 Essential Training
    Lynda.com
    Sep, 2016
    - Oct, 2024
  • Project Management Fundamentals
    Lynda.com
    Aug, 2016
    - Oct, 2024
  • Become a Project Coordinator
    Lynda.com
    May, 2016
    - Oct, 2024
  • Business Writing Fundamentals
    Lynda.com
    May, 2016
    - Oct, 2024
  • Communication Fundamentals
    Lynda.com
    May, 2016
    - Oct, 2024
  • Enhancing Your Productivity
    Lynda.com
    May, 2016
    - Oct, 2024
  • Leading Productive Meetings
    Lynda.com
    May, 2016
    - Oct, 2024
  • Managing Small Projects
    Lynda.com
    May, 2016
    - Oct, 2024
  • Managing Small Projects
    Lynda.com
    May, 2016
    - Oct, 2024
  • Note-Taking for Business Professionals
    Lynda.com
    May, 2016
    - Oct, 2024
  • Solving Common Project Problems
    Lynda.com
    May, 2016
    - Oct, 2024
  • Teamwork Fundamentals
    Lynda.com
    May, 2016
    - Oct, 2024
  • Time Management Fundamentals
    Lynda.com
    May, 2016
    - Oct, 2024
  • Project Management Simplified
    Lynda.com
    Apr, 2016
    - Oct, 2024
  • Managing Project Stakeholders
    Lynda.com
  • What is Compliance
    Coursera

Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • HSPD-12 Project Manager
      • Sep 2020 - Present

      • Manage and lead local and remote staff of 13 employees across 2 time zones utilizing MS Teams, text, phone, and email • Develop staff to their full capabilities and perform all hiring and on-boarding tasks for new staff • Mentor and train Site Leads and deputy PM’s. • Support government hiring initiatives by working with customer to develop sound actionable plans • Monitor and control project budget reporting to internal leadership and to customer on Weekly and Monthly basis • Coordination with federal government customer and IT Tech Team to troubleshoot record issues and coordinate with Help desk support for direct inquiries • Develop weekly, monthly, and annual progress reports and analysis • Manage financial reports and develop a monthly program management report for internal Citizant reporting • Review and approve: employee time reports, leave approvals, and work assignments working with the government COR’s and contracts • Monitor work assignments in the field and headquarters to ensure scheduled appointments are kept and standard reports are complete and submitted to the government timely and accurately. Provide analysis and observations on systems and processes to the government as required to improve and enhance operations.

    • Hong Kong
    • Business Consulting and Services
    • 1 - 100 Employee
    • HSPD-12 Security Specialist / HSPD-12 Assessor
      • Jan 2018 - Sep 2020

      Provided HSPD-12 Program Support to Department of Homeland Security; Immigration and Customs Enforcement (DHS-ICE) *Manage the consumables for the DCF (DHS Credentialing Facility) including: replacing consumables, maintaining a consumables inventory, and providing printer consumable guidelines information based on inventory and usage metrics. *Maintain an inventory of DCF/HSPD-12 equipment to include issuing and receiving. Assist cardholders with re-setting a personal identity verification number (PIN) as required. *Assist cardholders with trouble shooting techniques to resolve Physical Access Control Systems (PACS) and Logical Access Control System (LACS) issues. *Manage the HSPD-12 Lost/Stolen/Compromised PIV card process to include providing instructions to cardholders, tracking and monitoring submitted Reports of Surveys (ROS). *Manage the centrally printed PIV card process to included tracking, documenting and shipping of PIV cards within the United States and Internationally to authorized locations. *Provide fingerprint services (hard copy and electronic) to support federal background investigation requirements and transmit for processing *Conduct Assessments at DCF facilities to comply with the annual DHS audit. *Conduct Training to Enrollment officials and Management personnel on HSPD-12 Policies.

    • Italy
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Member Services Representative
      • Sep 2012 - Sep 2018

      Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: *Answer phones in a friendly manner and assist callers with a variety of questions. *Check members into the system.New member sign-up.Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. *Assist in maintaining the neatness and cleanliness of the club.

    • HSPD-12 Specialist
      • Nov 2012 - Jan 2018

      Government Contractor; Supporting the Internal Revenue Service (IRS) implementing the Homeland Security Presidential Directive 12 (HSPD-12), Provide Administrative Program Support and Site Manager to the Office of Physical Security/Facilities Management for the Metro DC Territory. •Issue employees, contractors Personnel Identification Verification Credentials (PIV) •Explain privacy, security policies to employees while issuing their PIV cards. •Served as liaison to agency security offices in implementing, execution HSPD-12 policies, practices and procedures. •Followed the Federal Information Processing Standards Publication (FIPS PUB) 201. •Extract, compile pertinent data to provide the background necessary for determination of project and program status. •Perform file management, sort Incoming mail, prepare security, travel correspondence •Handle telephone, email inquiries from external and internal customers as well as making routine calls to obtain information. •Greet applicants; assist with program/project inquiry. Schedule appointments for fingerprints, Badge Issuance for employees and contractors. *Code Cards for Logical and Physical Access in Velocity (EPACS)

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Security Assistant/PIV -Tier I Specialist
      • Oct 2007 - Nov 2012

      Government Contractor; supporting various government agencies implementing the Homeland Security Presidential Directive 12 (HSPD-12). Provide administrative program support to Office of Security with the US Department of Treasury - Departmental Offices •Issue employees, contractors Personnel Identification Verification Credentials (PIV) •Explain privacy, security policies to employees while issuing their PIV cards. •Served as liaison to agency security offices in implementing, execution HSPD-12 policies, practices and procedures. •Followed the Federal Information Processing Standards Publication (FIPS PUB) 201. •Extract, compile pertinent data to provide the background necessary for determination of project and program status. •Perform file management, sort Incoming mail, prepare security, travel correspondence •Handle telephone, email inquiries from external and internal customers as well as making routine calls to obtain information. •Greet applicants; assist with program/project inquiry. Schedule appointments for fingerprints, Badge Issuance for employees and contractors. Tier I Helpdesk Representative Government Contractor; supporting GSA HSPD-12 program implementing the Homeland Security Presidential Directive (HSPD-12) GSA-Hewlett Packard • Answer Phone, Email inquiries from registrars from various agencies troubleshooting HSPD-12 Products • Submit tickets to Tier III, Break/Fix Team to troubleshoot HSPD-12 products and services • Assisted credential specialist with troubleshooting HSPD-12 Cards and prep cards for activation and Update • Maintain GSA TimeTrade for various agencies and bureaus throughout the HSPD-12 Program

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Software Licensing Specialist
      • Aug 2007 - Oct 2007

      Government Contractor; supporting General Dynamics/TMIP-J. Responsible for multiple software license management. •Conducted office software inventory to determine required licenses by locating and tracking purchased software. •Maintained cost estimates of software license purchases and renewals. •Contacted vendors for software logistics and price negotiation. •Conducted open source research on software and equipment for future purchases. •Maintained inventory of purchased software licenses and updated as needed. Prepared findings using Microsoft Excel Spreadsheets. Presented recommendations to logistics and management team.

    • Administrative Assistant
      • Jul 2007 - Aug 2007

      Jacobs Engineering/Architect of the Capitol (AOC) •Provided administrative support to the Executive Director to the Architect of the Capitol (AOC), Construction Managers, and Engineers. •Created Inspection report spreadsheets, database for engineers and project managers. Maintained daily files. •Assisted on special projects and prepared formal presentation for the Executive Director to present to the United States Senate. Jacobs Engineering/Architect of the Capitol (AOC) •Provided administrative support to the Executive Director to the Architect of the Capitol (AOC), Construction Managers, and Engineers. •Created Inspection report spreadsheets, database for engineers and project managers. Maintained daily files. •Assisted on special projects and prepared formal presentation for the Executive Director to present to the United States Senate.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Administrative Assistant
      • Jun 2006 - Jun 2007

      Provided Administrative Support to the Branch Chief of Software Engineering Branch (SEB), at the National Institute of Allergy and Infectious Diseases •Answered and directed incoming calls; created software inventory database and maintained Branch Chief files. •Updated and maintained branch chief’s calendar and daily inquiries. Assisted in drafting Standard Operating Procedures (SOP) regarding project/program development. •Conducted open sources product research and submitted quotes for product orders to procurement for approval. •Placed orders for software licensing, renewals and other office equipment. Prepared daily correspondence and monthly status report for contract Staff •Served as liaison for program manager, Branch Chief for new hires and software projects. Processed voice mail and IT requests. •Sorted incoming mail for Office Technology Staff & Chief Information Officer (CIO).

Community

You need to have a working account to view this content. Click here to join now