Gbehlee Savice
HSPD-12 Project Manager at Citizant- Claim this Profile
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Topline Score
Bio
Credentials
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Effective Compliance Programs
Coursera Course CertificatesNov, 2019- Oct, 2024 -
What is Compliance?
CourseraSep, 2019- Oct, 2024 -
Agile Project Management with Microsoft Project
Lynda.comJan, 2018- Oct, 2024 -
Customer Service in the Field
Lynda.comDec, 2017- Oct, 2024 -
Interpersonal Communication
Lynda.comDec, 2017- Oct, 2024 -
New Manager Foundations
Lynda.comDec, 2017- Oct, 2024 -
Customer Service Foundations
Lynda.comJul, 2017- Oct, 2024 -
Project Management: Government Projects
Lynda.comMar, 2017- Oct, 2024 -
Managing Project Budgets
Lynda.comFeb, 2017- Oct, 2024 -
Managing Project Communication
Lynda.comFeb, 2017- Oct, 2024 -
Managing Project Procurement
Lynda.comFeb, 2017- Oct, 2024 -
Managing Project Quality
Lynda.comFeb, 2017- Oct, 2024 -
Microsoft® Project 2016: Essential Training
Lynda.comDec, 2016- Oct, 2024 -
Managing Project Change
Lynda.comNov, 2016- Oct, 2024 -
Managing Project Schedules
Lynda.comOct, 2016- Oct, 2024 -
Managing Project Teams
Lynda.comOct, 2016- Oct, 2024 -
Microsoft® Project 2013 Essential Training
Lynda.comSep, 2016- Oct, 2024 -
Project Management Fundamentals
Lynda.comAug, 2016- Oct, 2024 -
Become a Project Coordinator
Lynda.comMay, 2016- Oct, 2024 -
Business Writing Fundamentals
Lynda.comMay, 2016- Oct, 2024 -
Communication Fundamentals
Lynda.comMay, 2016- Oct, 2024 -
Enhancing Your Productivity
Lynda.comMay, 2016- Oct, 2024 -
Leading Productive Meetings
Lynda.comMay, 2016- Oct, 2024 -
Managing Small Projects
Lynda.comMay, 2016- Oct, 2024 -
Managing Small Projects
Lynda.comMay, 2016- Oct, 2024 -
Note-Taking for Business Professionals
Lynda.comMay, 2016- Oct, 2024 -
Solving Common Project Problems
Lynda.comMay, 2016- Oct, 2024 -
Teamwork Fundamentals
Lynda.comMay, 2016- Oct, 2024 -
Time Management Fundamentals
Lynda.comMay, 2016- Oct, 2024 -
Project Management Simplified
Lynda.comApr, 2016- Oct, 2024 -
Managing Project Stakeholders
Lynda.com -
What is Compliance
Coursera
Experience
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Citizant
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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HSPD-12 Project Manager
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Sep 2020 - Present
• Manage and lead local and remote staff of 13 employees across 2 time zones utilizing MS Teams, text, phone, and email • Develop staff to their full capabilities and perform all hiring and on-boarding tasks for new staff • Mentor and train Site Leads and deputy PM’s. • Support government hiring initiatives by working with customer to develop sound actionable plans • Monitor and control project budget reporting to internal leadership and to customer on Weekly and Monthly basis • Coordination with federal government customer and IT Tech Team to troubleshoot record issues and coordinate with Help desk support for direct inquiries • Develop weekly, monthly, and annual progress reports and analysis • Manage financial reports and develop a monthly program management report for internal Citizant reporting • Review and approve: employee time reports, leave approvals, and work assignments working with the government COR’s and contracts • Monitor work assignments in the field and headquarters to ensure scheduled appointments are kept and standard reports are complete and submitted to the government timely and accurately. Provide analysis and observations on systems and processes to the government as required to improve and enhance operations.
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Global Resource Solutions, GRS Consultants
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Hong Kong
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Business Consulting and Services
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1 - 100 Employee
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HSPD-12 Security Specialist / HSPD-12 Assessor
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Jan 2018 - Sep 2020
Provided HSPD-12 Program Support to Department of Homeland Security; Immigration and Customs Enforcement (DHS-ICE) *Manage the consumables for the DCF (DHS Credentialing Facility) including: replacing consumables, maintaining a consumables inventory, and providing printer consumable guidelines information based on inventory and usage metrics. *Maintain an inventory of DCF/HSPD-12 equipment to include issuing and receiving. Assist cardholders with re-setting a personal identity verification number (PIN) as required. *Assist cardholders with trouble shooting techniques to resolve Physical Access Control Systems (PACS) and Logical Access Control System (LACS) issues. *Manage the HSPD-12 Lost/Stolen/Compromised PIV card process to include providing instructions to cardholders, tracking and monitoring submitted Reports of Surveys (ROS). *Manage the centrally printed PIV card process to included tracking, documenting and shipping of PIV cards within the United States and Internationally to authorized locations. *Provide fingerprint services (hard copy and electronic) to support federal background investigation requirements and transmit for processing *Conduct Assessments at DCF facilities to comply with the annual DHS audit. *Conduct Training to Enrollment officials and Management personnel on HSPD-12 Policies.
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Planet Fitness
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Italy
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Wellness and Fitness Services
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1 - 100 Employee
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Member Services Representative
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Sep 2012 - Sep 2018
Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: *Answer phones in a friendly manner and assist callers with a variety of questions. *Check members into the system.New member sign-up.Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. *Assist in maintaining the neatness and cleanliness of the club.
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HSPD-12 Specialist
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Nov 2012 - Jan 2018
Government Contractor; Supporting the Internal Revenue Service (IRS) implementing the Homeland Security Presidential Directive 12 (HSPD-12), Provide Administrative Program Support and Site Manager to the Office of Physical Security/Facilities Management for the Metro DC Territory. •Issue employees, contractors Personnel Identification Verification Credentials (PIV) •Explain privacy, security policies to employees while issuing their PIV cards. •Served as liaison to agency security offices in implementing, execution HSPD-12 policies, practices and procedures. •Followed the Federal Information Processing Standards Publication (FIPS PUB) 201. •Extract, compile pertinent data to provide the background necessary for determination of project and program status. •Perform file management, sort Incoming mail, prepare security, travel correspondence •Handle telephone, email inquiries from external and internal customers as well as making routine calls to obtain information. •Greet applicants; assist with program/project inquiry. Schedule appointments for fingerprints, Badge Issuance for employees and contractors. *Code Cards for Logical and Physical Access in Velocity (EPACS)
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ALTA IT Services
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Security Assistant/PIV -Tier I Specialist
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Oct 2007 - Nov 2012
Government Contractor; supporting various government agencies implementing the Homeland Security Presidential Directive 12 (HSPD-12). Provide administrative program support to Office of Security with the US Department of Treasury - Departmental Offices •Issue employees, contractors Personnel Identification Verification Credentials (PIV) •Explain privacy, security policies to employees while issuing their PIV cards. •Served as liaison to agency security offices in implementing, execution HSPD-12 policies, practices and procedures. •Followed the Federal Information Processing Standards Publication (FIPS PUB) 201. •Extract, compile pertinent data to provide the background necessary for determination of project and program status. •Perform file management, sort Incoming mail, prepare security, travel correspondence •Handle telephone, email inquiries from external and internal customers as well as making routine calls to obtain information. •Greet applicants; assist with program/project inquiry. Schedule appointments for fingerprints, Badge Issuance for employees and contractors. Tier I Helpdesk Representative Government Contractor; supporting GSA HSPD-12 program implementing the Homeland Security Presidential Directive (HSPD-12) GSA-Hewlett Packard • Answer Phone, Email inquiries from registrars from various agencies troubleshooting HSPD-12 Products • Submit tickets to Tier III, Break/Fix Team to troubleshoot HSPD-12 products and services • Assisted credential specialist with troubleshooting HSPD-12 Cards and prep cards for activation and Update • Maintain GSA TimeTrade for various agencies and bureaus throughout the HSPD-12 Program
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Apex Systems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Software Licensing Specialist
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Aug 2007 - Oct 2007
Government Contractor; supporting General Dynamics/TMIP-J. Responsible for multiple software license management. •Conducted office software inventory to determine required licenses by locating and tracking purchased software. •Maintained cost estimates of software license purchases and renewals. •Contacted vendors for software logistics and price negotiation. •Conducted open source research on software and equipment for future purchases. •Maintained inventory of purchased software licenses and updated as needed. Prepared findings using Microsoft Excel Spreadsheets. Presented recommendations to logistics and management team.
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Administrative Assistant
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Jul 2007 - Aug 2007
Jacobs Engineering/Architect of the Capitol (AOC) •Provided administrative support to the Executive Director to the Architect of the Capitol (AOC), Construction Managers, and Engineers. •Created Inspection report spreadsheets, database for engineers and project managers. Maintained daily files. •Assisted on special projects and prepared formal presentation for the Executive Director to present to the United States Senate. Jacobs Engineering/Architect of the Capitol (AOC) •Provided administrative support to the Executive Director to the Architect of the Capitol (AOC), Construction Managers, and Engineers. •Created Inspection report spreadsheets, database for engineers and project managers. Maintained daily files. •Assisted on special projects and prepared formal presentation for the Executive Director to present to the United States Senate.
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Perot Systems Government Services
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IT Services and IT Consulting
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1 - 100 Employee
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Administrative Assistant
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Jun 2006 - Jun 2007
Provided Administrative Support to the Branch Chief of Software Engineering Branch (SEB), at the National Institute of Allergy and Infectious Diseases •Answered and directed incoming calls; created software inventory database and maintained Branch Chief files. •Updated and maintained branch chief’s calendar and daily inquiries. Assisted in drafting Standard Operating Procedures (SOP) regarding project/program development. •Conducted open sources product research and submitted quotes for product orders to procurement for approval. •Placed orders for software licensing, renewals and other office equipment. Prepared daily correspondence and monthly status report for contract Staff •Served as liaison for program manager, Branch Chief for new hires and software projects. Processed voice mail and IT requests. •Sorted incoming mail for Office Technology Staff & Chief Information Officer (CIO).
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