Gaëlle Gibert

Directrice clientèle at Césal
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Paris Metropolitan Region, FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Allemand Elementary proficiency

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Maëlle Ollivier

Gaëlle, durant toute notre scolarité ensemble a toujours fait preuve de professionnalisme et de détermination. Elle est une personne organisée et qui a, à plusieurs reprises montré d'excellentes capacités de management.

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Credentials

  • TOEFL 100/120
    The TOEFL® test
    Jan, 2018
    - Nov, 2024
  • CAHTA
    STR
    Jun, 2020
    - Nov, 2024

Experience

  • Césal
    • France
    • Real Estate
    • 1 - 100 Employee
    • Directrice clientèle
      • Mar 2023 - Present

    • Responsable du pôle clientèle
      • Sep 2021 - Mar 2023

      - Management d’une équipe de 11 personnes- Reflexion et mise en place d’une stratégie de maximisation du taux d’occupation- Organisation et coordination des différentes périodes clés (rentrée scolaire, concours des écoles alentours, événements divers)

    • Responsable adjointe du pôle clientèle
      • Feb 2021 - Aug 2021

  • onefinestay
    • United Kingdom
    • Hospitality
    • 100 - 200 Employee
    • Guest and Homeowner relationship intern
      • Mar 2019 - Sep 2019

      - Contacting the guests and the homeowner to ensure a qualitative communication - Resolving issues - Helping the Supply Acquisition Team (pricing of new homes, registration of new homes, on-boarding new leads) - Contacting the guests and the homeowner to ensure a qualitative communication - Resolving issues - Helping the Supply Acquisition Team (pricing of new homes, registration of new homes, on-boarding new leads)

  • Vatel Business School - Hotel & Tourism Management
    • France
    • Hospitality
    • 200 - 300 Employee
    • Chef de rang
      • Sep 2015 - Jun 2018

      - Supervising first and second year students - Supervising first and second year students

  • O'Reilly's Rainforest Retreat, Villas and Lost World Spa & Conference Centre
    • Australia
    • Travel Arrangements
    • 1 - 100 Employee
    • Assistant Housekeeping Manager
      • Feb 2017 - May 2017

      - Supervising a team of less than 10 people- Coordination and follow up of the teams' work

    • Spa receptionnist
      • Nov 2016 - Jan 2017

      - Welcoming the guests- Follow up with the guests- Organization of the therapists' shedules

  • Hilton Paris Opera
    • France
    • Hospitality
    • 1 - 100 Employee
    • Réceptionniste
      • Dec 2015 - Apr 2016

      - Welcome new guests and follow up with them all through their stays - Enroll the guests to the hotel loyalty program - Welcome new guests and follow up with them all through their stays - Enroll the guests to the hotel loyalty program

Education

  • ESSEC Business School
    MSc, Hospitality Management
    2018 - 2020
  • Centre européen de formation
    Décoration d'intérieur
    2020 - 2021
  • Vatel France
    Management hôtelier international
    2015 - 2018
  • Lycée Le Corbusier
    Baccalauréat, Economique et social
    2012 - 2015

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