Gaylord Buck

Territory Manager at ACV Auctions
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Contact Information
us****@****om
(386) 825-5501
Location
Ashland, Oregon, United States, US
Languages
  • English -
  • limited Spanish -
Skills

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Bio

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Credentials

  • General Motors Executive Dealer Developement
    General Motors Training Institute, Executive Forum

Experience

  • ACV Auctions
    • United States
    • Software Development
    • 700 & Above Employee
    • Territory Manager
      • Jul 2021 - Present

  • PRESTIGE AUTOMOTIVE GROUP
    • New York
    • General Manager
      • Nov 2016 - May 2019

      PRESTIGE AUTOMOTIVE GROUP, Stamford, CT 11/16 to Present General Manager - PRESTIGE VOLKSWAGEN STAMFORD, Stamford, CT/PRESTIGE LEXUS NY I was recruited by this major automotive retailer to manage business operations of the largest volume Volkswagen dealer-ship in Connecticut selling new and pre-owned vehicles with a current staff of thirty-four. Upon joining the company, I conducted total strategic business analysis in areas of staffing, profit margins, receivables and other business functions to identify and eliminate redundancies and non-profitable business sectors. Aggressively worked to improve pre-owned vehicle sales and profit margins from that business sector, as well as reducing overhead in the Service area. Reduced staff from 51 to 34 employees while maintaining and increasing sales and revenue productivity. Eliminated more than $12k in unnecessary monthly overtime for service technicians. To date, I have reduced overhead and operating expenses by $450,000. In late 2017 I was asked to oversee their new Lexus store in Middletown, NY. Currently the General Manager of Lexus of Middletown. Show less

  • Lithia Motors, Inc./Prestige Lexus
    • Greater New York City Area
    • General Manager
      • Nov 2016 - May 2019

  • DCH/LITHIA TOYOTA CITY
    • General Manager
      • Feb 2014 - Nov 2016

      LITHIA / DCH TOYOTA CITY, Mamaroneck, NY 2014 to 11/16 General Manager Directed a staff of sixty and drove all operational and fixed / variable financial aspects of this established dealership, a unit of Lithia, one of the top 3 automotive retailers with 150+ stores nationally. Analyzed all areas of business operations with the goal of reducing or eliminating unprofitable or non-productive procedures. Worked collaboratively with staff to implement process improvements. Additionally served as Pre-Owned Vehicle Manager which included buying / selling used vehicles, setting pricing, verifying previous owners’ vehicle registration and obtaining CARFAX vehicle history reports. Entrusted with multiple referrals of VIP customers from Toyota corporate management to accommodate their personal vehicle needs. Generated a 102% improvement in net revenue over 2014. Ranked in the top 20% for our Customer Satisfaction Index (CSI) out of 113 Toyota stores in the Northeast District. Recipient of the “2015 Toyota Service Excellence Award” for achieving key metrics levels established by Toyota Corp. Show less

Education

  • University of Puget Sound
  • Washington State University
    Business Administration and Management, General
  • Washington State University
    Bachelor of Business Administration - BBA, Business Administration and Management, General

Community

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