Experience

Read Better Be Better

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Information Technology Coordinator

  • Oct 2023 - Present



Blue Shield of California

• United States
• Insurance
• 700 & Above Employee

• Identity and access management

  • Jan 1996 - Oct 2023

• Technical Trainer

  • Jun 1999 - Apr 2007

  Technical trainer for all new hires within the Medical Management department. Created training modules, scheduling class, evaluation and feedback of each individual. Created and fun and interactive learning environment of what could be dry content. Working closely with leadership staff to ensure their new team member was prepared for their position.

• Clinical Support Specialist

  • Jan 1996 - Jun 1999

  Intake coordinator for hospitalizations with the Federal Employment Program. Prior authorization requests intake and follow up requests for medical records, medical necessity requirements and decision notifications.