Gayle Stevens
Director, Billing Solutions at Back At You Media- Claim this Profile
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Bio
Experience
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Director, Billing Solutions
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Jul 2017 - Present
• Developed relationships with customers to grow and retain the base• Managed client accounts of over 50,000, while assisting sales department to achieve goals• Handled all escalations regarding cancellations, billing, credits, repackaging• Provided process improvements with Development and Content Departments• Directed monthly meeting with sales department to provide feedback to increase revenue • Developed relationships with customers to grow and retain the base• Managed client accounts of over 50,000, while assisting sales department to achieve goals• Handled all escalations regarding cancellations, billing, credits, repackaging• Provided process improvements with Development and Content Departments• Directed monthly meeting with sales department to provide feedback to increase revenue
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