Experience

HRSD

• United States
• Utilities
• 300 - 400 Employee

• Desktop Support Analyst

  • Mar 2008 - Present

  Evaluate/troubleshoot/fix hardware/software issues. Install / configure hardware/software. Create/edit/maintain domain user accounts. Evaluate PC's and devices for end-of-life cycle. Maintain inventory of over 1000 PC's, laptops and printers. Evaluate/troubleshoot/fix hardware/software issues. Install / configure hardware/software. Create/edit/maintain domain user accounts. Evaluate PC's and devices for end-of-life cycle. Maintain inventory of over 1000 PC's, laptops and printers.



The Atlantic Group

• PC Support / Lan Admin I

  • Oct 1979 - Feb 2008

  Evaluate troubleshoot/fix hardware/software issues. Install software needed for users. Help maintain user accounts. Control inventory and end-of-life cycle of over 1000 PC's, laptops and printers. Evaluate troubleshoot/fix hardware/software issues. Install software needed for users. Help maintain user accounts. Control inventory and end-of-life cycle of over 1000 PC's, laptops and printers.



Hampton Roads Welding Supply

• Computer Operator

  • 1978 - 1979

  Ran daily, weekly, monthly and quarterly backups to mainframe. Ran daily, weekly, and monthly procedures and reports. Distributed all reports printed. Ran daily, weekly, monthly and quarterly backups to mainframe. Ran daily, weekly, and monthly procedures and reports. Distributed all reports printed.