Gayle Richards

Senior Sales Manager at Crowne Plaza Times Square Manhattan
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Elizabeth A. L.

I had the pleasure to work with Gayle at the Crowne Plaza. Gayle was always easy to deal with and would support you with whatever you needed. I found her to be consistently pleasant, tackling all assignments with dedication and a smile. I highly recommend Gayle for employment. She is a team player and would make a great asset to any company. I would definitely like to work with her again in the near future.

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Credentials

  • Notary Public
    Bronx New York

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Sales Manager
      • Nov 2022 - Present

  • ROW nyc
    • New York, New York, United States
    • Senior Sales Manager
      • Apr 2022 - Nov 2022

  • Crowne Plaza Times Squre
    • New York, New York
    • Tour & Travel Sales Manager
      • Feb 2013 - Nov 2022

      EXPERIENCE: February 2013- Present Crowne Plaza Time Square- Tour & Travel Sales Manager A confident team player with a positive outlook and a driven personality hungry to achieve sales results for clients and for personal satisfaction. Sales professional focus on Managing and increasing sales effort for Domestic and International Group Business in the Tour & Travel Market. Oversee FIT Accounts, Ad-Hoc groups. Attend Trade Shows. Solicit group business from existing customers and inquiries. Identify new clients with business potential for the hotel. Maintain and further develop existing accounts. Conduct sales appointments to present the hotel, to explore business potential and to develop activities to secure revenue. Able to work under pressure to meet deadlines

    • Sales Adminstrative Assistant/ Group Sales Coordinator
      • Feb 1999 - Feb 2013

      -•Prepare sales materials for trips and trade shows, including creation/revision of flyers and packing and shipping boxes.-Assists with client correspondence. -Service Tour groups that involve preparing contracts, resumes, Rooming lists, BEO’s as needed for groups in banquets. -Verify accounting billing prior to sending out.-Prepare paperwork for FIT – stop sell and free sell. -Prepares File Turnovers for Group Sales Managers and distributes.-Issues Priority Club Points to Planners as needed. -Lead Distribution .-Work with Reservation agents on clients’ reservation requests and handle VIP requests from start to finish . -Prepares weekly and daily Site Visit Emails for general staff. -Coordinates Site rooms with front office

    • Business Center Manager
      • Nov 1997 - Jan 1999

      Manager a staff of 2. Responsible for assisting guest with all Administrative request in preparation for meetings. Faxing, photocopying, reports, presentations. Handled all incoming and outgoing shipment via Fed Ex, UPS, US Postal Service. Inventory control and cash flow.Create and provide bulk collateral such as welcome letters, amenity cards, room service menus and signage for meetings.

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