Experience

Holmes Miller

• United Kingdom
• Architecture and Planning
• 1 - 100 Employee

• Office Manager

  • Jan 2018 - Present

  Glasgow, United Kingdom



Heriot-Watt University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Executive Assistant

  • Aug 2015 - Jan 2018

  Edinburgh, United Kingdom Provide direct assistance to the Vice-Principal of the university with communications, delivering high quality day-to-day management of communications/liaison between their Office and their direct reports/other internal and external bodies. Where required, deliver event management and coordination; Provide support for a variety of projects and initiatives at the request of the Senior Officer or the Assistant to the Secretary; Provide support to committees, working groups and ad hoc meetings as… Show more Provide direct assistance to the Vice-Principal of the university with communications, delivering high quality day-to-day management of communications/liaison between their Office and their direct reports/other internal and external bodies. Where required, deliver event management and coordination; Provide support for a variety of projects and initiatives at the request of the Senior Officer or the Assistant to the Secretary; Provide support to committees, working groups and ad hoc meetings as and when required; Research, prepare and collate briefing papers/other information and material as and when required; input to reports, papers and documents, where appropriate; Contribute to budget planning and phasing exercises as and when necessary; Demonstrate excellent customer service, to both internal and external colleagues and guests; Deputising for Assistant to Secretary and Executive Secretary to the Principal if required; Work with colleagues in the wider Office of the Principal to develop and maintain office systems, processes and procedures for support, including maintaining filing and management of records, in line with the University's records management policy and adopted best practice; Build a wide network of mutually beneficial relationships across the Office of the Principal, Professional Services, rest of Heriot-Watt University and beyond; Create and improve processes to increase efficiency and effectiveness of work; Delegate work where appropriate; do this in a professional style with clear expectation setting and support; Complete additional tasks to support the Office of the Principal, for example key contact with the Chancellor of the University, emergency planning administrator; Help maintain the environment of the Office of the Principal, through tidy and appropriate working practices; Contribute a productive and cooperative team ethos within the Office of the Principal and the wider University Show less



Heriot-Watt University, Centre for Sport and Exercise

• Business Services Supervisor

  • Feb 2014 - Aug 2015



Heriot-Watt University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Executive Assistant

  • Mar 2004 - Feb 2014

  Edinburgh, United Kingdom Provide direct assistance to Senior Officers with communications, delivering high quality day-to-day management of communications/liaison between their Office and their direct reports/other internal and external bodies. Where required, deliver event management and coordination; Provide support for a variety of projects and initiatives at the request of the Senior Officer or the Assistant to the Secretary; Provide support to committees, working groups and ad hoc meetings as and when required;… Show more Provide direct assistance to Senior Officers with communications, delivering high quality day-to-day management of communications/liaison between their Office and their direct reports/other internal and external bodies. Where required, deliver event management and coordination; Provide support for a variety of projects and initiatives at the request of the Senior Officer or the Assistant to the Secretary; Provide support to committees, working groups and ad hoc meetings as and when required; Research, prepare and collate briefing papers/other information and material as and when required; input to reports, papers and documents, where appropriate; Contribute to budget planning and phasing exercises as and when necessary; Demonstrate excellent customer service, to both internal and external colleagues and guests; Deputising for Assistant to Secretary and Executive Secretary to the Principal if required; Work with colleagues in the wider Office of the Principal to develop and maintain office systems, processes and procedures for support, including maintaining filing and management of records, in line with the University's records management policy and adopted best practice; Build a wide network of mutually beneficial relationships across the Office of the Principal, Professional Services, rest of Heriot-Watt University and beyond; Create and improve processes to increase efficiency and effectiveness of work; Delegate work where appropriate; do this in a professional style with clear expectation setting and support; Complete additional tasks to support the Office of the Principal, for example key contact with the Chancellor of the University, emergency planning administrator; Help maintain the environment of the Office of the Principal, through tidy and appropriate working practices; Contribute a productive and cooperative team ethos within the Office of the Principal and the wider University Show less