Experience

Inclusion Melbourne

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Community Co-Ordinator

  • Apr 2021 - Present



Australian Home Care

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Field Support Co-Ordinator

  • Jan 2018 - Present

  My responsibility was to manage a team of approximately 450 Support Workers within the Melbourne Metro region. This involved the following: - Supporting, appraising and developing front line team members - Providing a comprehensive induction and orientation - Monitoring performance - Completing investigations following complaints or serious incidents - Ensuring service delivered by front line staff is in accordance with various service level agreements My responsibility was to manage a team of approximately 450 Support Workers within the Melbourne Metro region. This involved the following: - Supporting, appraising and developing front line team members - Providing a comprehensive induction and orientation - Monitoring performance - Completing investigations following complaints or serious incidents - Ensuring service delivered by front line staff is in accordance with various service level agreements



HealtheWork

• Melbourne, Victoria, Australia

• Vocational Consultant

  • May 2011 - Jan 2018