Experience

Factotum

• United Kingdom
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Associate Director – Digital and Client Services

  • Sep 2022 - Present

  Factotum is a multi-disciplinary outsourcing practice helping business owners focus on what they do best by providing them with accounting, HR, IT, marketing services and everything in between. Factotum is a multi-disciplinary outsourcing practice helping business owners focus on what they do best by providing them with accounting, HR, IT, marketing services and everything in between.



Bayon Hospitality

• Hospitality
• 100 - 200 Employee

• Facilitator or Advisor

  • 2003 - Present

  Contracted to be an advisory board member or facilitator on numerous Government or NGO Projects nationally and internationally, some are listed below. Over recent years I have been contracted to provide educational content for different companies to help engage their data base. •. Sage US and Canada Accountants webinars 2018-2020, Sage US and Canada small business webinars 2019 • UNICEF New Zealand • Kaplan Singapore Literacy and Numeracy course content, 2012 • Save the Children Fund, 2003 and 2004 AGM and workshops • Presented first paper to a conference, Youth in Local Government Conference, Dunedin, July 2004 • Wellington City Council Youth Services Conference 2008 • 2010, Training Sessions for various NGO's in Delhi India • Office of the Children's Commissioner • Human Right's Commission, New Zealand Action Plan for Human Rights



The Wow Company

• United Kingdom
• Accounting
• 1 - 100 Employee

• Marketing Manager

  • Feb 2017 - Jul 2022

  The heartbeat of Wow has always been about great people working together. Over the years, we’ve built a team of smart, caring, passionate and fundamentally nice people. A team that loves helping people achieve their dreams and being part of the exciting journey of growing a business. We love: - Helping beautiful businesses grow profitably and sustainably - Giving business owners meaningful information at their fingertips so they can make informed business decisions with confidence - Removing the hassle of staying on top of your finances, so business owners can focus on what they love doing - Providing business owners with insights and best practices so they can make better decisions as they grow



Bizink

• New Zealand
• Technology, Information and Internet
• 1 - 100 Employee

• UK ambassador

  • Jan 2014 - Mar 2020

  BizInk makes accountants incredible online. We do that with high-performance websites, engaging content and modern marketing tools. Everything Bizink does is built for accountants and streamlined so they can run their practices with the knowledge their online marketing is in safe hands. The websites and online marketing tools Bizink gives accountants, help them run their firms more efficiently and provide a better service to their clients. Responsibilities: - Developing and running tailored social media courses for accountants and bookkeepers - Development of integrated social media strategies - Creation and delivery of social media webinars



Spotlight Reporting

• New Zealand
• Software Development
• 1 - 100 Employee

• Community Manager and Customer Success Manager

  • Jan 2015 - Feb 2017

  Spotlight Reporting's award winning business intelligence tools are designed to provide accountants, business owners, franchises and not for profits with a range of reporting options that save time and effort while delivering clarity for better decision-making. Responsibilities: - Community management, campaign creation, content creation and marketing for the UK market - Creation of specialised education webinars to help our audience holistically with their firms and businesses - Event creation and coordination - The effective implementation of Spotlight's tools for our top UK partners - Enabling success for our top UK partners when utilising Spotlight's tools - Development of a centre to enable our partners to be successful across their firm



Geo

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Product Specialist

  • Jun 2014 - Dec 2014

  GeoOp is a complete Job Management solution for trades and service businesses with staff and contractors in the field. It’s all in the Cloud, so information is shared between the office and field workers in real time. Responsibilities:- Manage support and relationships with Telstra- Manage onboarding and training of large clients- Manage online training for trialists, clients and partners- Support sales with onboarding of new clients

• Community Manager

  • May 2013 - Jun 2014

  GeoOp is a complete Job Management solution for trades and service businesses with staff and contractors in the field. It’s all in the Cloud, so information is shared between the office and field workers in real time. Responsibilities at GeoOp:- Manage all online communities including all of the social channels and blog- Manage and run live webinars- Manage educational marketing strategy- Promote and present on GeoOp at events



jobs.co.nz

• New Zealand
• Human Resources Services

• Clients Solutions Manager

  • Jul 2012 - Feb 2013

  jobs.co.nz is a social recruitment agency. Their mission is to attract the best candidate for your job, whether that be through an online job board, through your social pages or through our networks and connections. Responsibilities:- National accounts manager for clients- Ascertaining the needs of existing clients and develop a social strategy to meet their needs, whether it is through advertisements, branding, strategy development or social training.- Manage the support and solutions functions for the company- Manage the manual website processes on behalf of clients and job seekers.

• Office Manager

  • Sep 2010 - Jul 2012

  jobs.co.nz is a social recruitment agency. Their mission is to attract the best candidate for your job, whether that be through an online job board, through your social pages or through our networks and connections. Responsibilities:- Created and implemented company policies and operations manual- Accounts payable, receivable and payroll- Implementation of business processes and the supporting software- Internal hiring manager- Disputes resolutions manager- Creation of due diligence folders and assisting in the due diligence process.



Active Communications Consultants Wellington

• Wellington

• Office Manager

  • 2009 - 2010

  Active Communications is a specialised outbound sales and marketing company that use a number of mediums including an outbound call centre. Responsibilities: - Managing of different campaigns and projects and conducting staff training for them - Responsible for accounts management including MYOB accounts, payroll and invoicing - Responsible for day-to day running and management of office - Managing staff employment contracts and other HR tasks - Managing corporate contracts and preparing regular reports - Developing and implementation of policies and procedures



Mai Mai Partners Limited

• Wellington

• Bar, Events and Operations Manager

  • 2006 - 2010

  I still come back on a consultative basis, for staff training and to organise and run special, big events. Mai Mai Partners Limited is company that runs various bars, restaurants and associated companies in the hospitality trade. Responsibilities: - Managing training of staff and implementation of staff procedures - Managing the coordination, organisation and marketing for events - Manage the overall running of some of Wellington’s most popular bars - Creation and implementation of beverages - Marketing for the bars through press marketing, website content creation, email marketing and social media channels. - Successfully organised and ran some of the biggest events during this period including Wellington Rugby 7’s, Lions Tour, New Zealand RWC Final and international guest DJ’s visits



The Learning Wave

• New Zealand
• Professional Training and Coaching
• 1 - 100 Employee

• Numeracy and Literacy Tutor (Workplace)

  • 2008 - 2009

  The Learning Wave is a learning and development company with experience in delivering organisation performance improvements. Our focus is on delivering measurable shifts in performance that produce effective organisational improvements. This project with working with employees in a particular workplace to raise their literacy and numeracy skills, extending and enhancing the employee's capabilities and personal development in the workplace. Thus, enhancing and extending the workplace and its culture as a whole. Responsibilities: - Prepare lesson plans for adult learners in workplace context - Develop teaching and learning resources - Teaching one-to-one and small groups to a variety of pupil backgrounds - Assessment of learning - Report on individual learning progressions



Wellington Boys' and Girls' Institute

• Wellington

• Wellington Youth Project Co-ordinator (Maternity Cover)

  • 2006 - 2007

  Responsibilities: - Developing and running project for Wellington’s youth (both in and out of the Education system) - Sourcing funding for the project - Training and facilitation of young people from various backgrounds - Sourcing young people’s needs through conducting of research - Working alongside Wellington City Council and other youth organisations - Reporting to Wellington City Council on KPI’s and policies - Presentations • Upholding the principles of The Treaty of Waitangi



ANZ

• Australia
• Banking
• 700 & Above Employee

• Business Banking Assistant

  • 2002 - 2006