Business Development Engineer

• Jan 2023 - Present

Manager Sales and Application Engineering (ANZ)

• Nov 2016 - Dec 2022

• Help customers to Prepare concept & detailed design for protection, control, Automation (SCADA & HMI) and communication schemes for substations at various voltage levels up to 132kV (transmission, sub-transmission & distribution systems). • Provide support for advanced substation automation platforms designed specifically for HV and MV substations that gives real-time access to hardwired plant data, intelligent IEDs, networked IEC 61850 devices and smart meters. • Understanding of the digital protection relays, Substation SCADA, RTUs, Teleprotection, PLC’s (Power Line carriers) and coextensive software applications. • Basic understanding of the IEC61850 architecture with various protection and SCADA systems. • Write technical proposals and philosophy documents of projects as per customer requirements based on different IED’s auxiliary relays and other specifications. • Lead discussions with clients on protection, control-automation & communication philosophy in order to provide expertise advice of the represented products. • System Health monitoring of Power lines using different sensors via Low power long range networks such as LoRa WAN and Sigfox networks.

Sales and Application Engineer

• Jan 2015 - Oct 2016

• Provide system level sales and large account management for VIC, SA and TAS. • Consulting on custom measurement solutions based on HBM products. • Project management and order processing. • Provide equipment installation, support, and training, improving customer relations and retention. • Provide Custom software and Hardware applications in test and Measurement for Aerospace, Automotive, Civil engineering, Rail and transport. • provide series of campaigns (product introductions, applications) such as Company Presentations, Lead Nurturing in order to attract qualified leads and assure HBM’s further growth.

Application Engineer

• Aug 2011 - Jan 2015

• Providing advice to customers regarding system setup and product compatibility, technical specifications of the National Instruments product range. Helping the customer through any problems that may arise once the product has been purchased. Educating the customer about resources available online. Telephone and email based technical support from the office. • Provide Start up assistance, Proof of concepts, Demos and Project prototyping of Data Acquisition, Automated Test, Embedded control and monitoring Hardware and Educational Hardware to customers from various industries. • Keeping up to date with all new products. This may include training at NI Corporate in USA, participating in web seminars and the use of internal self-paced training material. • Giving technical presentations to the other Application engineer’s and Internal Sales Rep’s to keep the NI Oceania team up to date with the National Instruments product range. • Product repair process - to verify with the customer that a problem is occurring due to a defective National Instruments device. • Involved in marketing events such as seminars and trade-shows. This involves giving presentations and performing product demonstrations for attendees. This may also include building a demo for a trade-show. • Network Administration. This includes regular media backups and performing maintenance on the network servers, as well as maintaining all client computers in the Melbourne office • Conducted National Instruments training courses to NI Oceania customers. These courses can be from 2 to 5 days in length. • Identify sales opportunities and liaise with FSE and ISR of potential sales immediately and proceed with the pre sales process.

Industrial Trainee

• Dec 2007 - Nov 2008

Trained in 8 different divisions named Transmission planning,Transmission operations, Dialog global Technical, Technical Access planning, Switch planning, Group access network development services, Group access network planning and Group core network development. Trained in 8 different divisions named Transmission planning,Transmission operations, Dialog global Technical, Technical Access planning, Switch planning, Group access network development services, Group access network planning and Group core network development.