Experience

Superdry

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Senior Finance Analyst - Logistics

  • May 2019 - Present

  Responsibilities• Finance Business partner for the Logistics Director and Logistics team supporting and challenging to drive efficiencies and cost saving.• Business Analysis & Financial Modelling to support potential changes in the logistics activity.• Budgeting and Forecasting of Logistics Costs across all channels• Reporting Costs against budgets and flex budgets to understand performance and drive improvement, providing insight beyond the numbers and highlighting any risks and opportunities for the current forecast.• Contribute to Management Accounts by providing various Responsibilities and provide output for Management Accounts pack• Manage, Develop and offer guidance to reporting employees within the Commercial Finance Team. Show less

• Senior Finance Analyst

  • Nov 2015 - May 2019

  Responsibilities• Budgeting and Forecasting of Sales & Margin, Costs, and Royalty Income for the Wholesale Channel.• Business Analysis & Financial Modelling to support potential changes in the business and new business development.• Supporting the Global Trading Director and Heads of territories as the Finance Business Partner for Wholesale. • Reporting Sales, Margin, Costs and Profitability across the Wholesale channel, providing insight beyond the numbers and highlighting any risks and opportunities for the current forecast.• Monthly Margin Variance Analysis to show Mix and Rate variances to budget or latest forecast by Channel and Order Type.• Contribute to Management Accounts by providing various performance summaries along with insight into Wholesale performance to tell the story for the month and YTD• Set targets and provide final calculations for sales team’s bonus scheme whilst also having input to the structure of the scheme.• Develop and offer guidance to reporting employees within the Commercial Finance Team. Show less

• Finance Analyst

  • Jul 2013 - Nov 2015

  Responsibilities• Budgeting and Forecasting of Sales for E-commerce Channel• Built Reporting packs for E-commerce channel from scratch for Sales and Margin, Key Performance Measures, Website Profitability etc.• Support E-commerce Manager and Director of E-commerce with new business modelling etc. to help them make investment decisions • Built E-commerce P&L split by Website to understand what Classification is making the most money in terms of value and % to Net Sales. • Sales Promotion Analysis including level of incremental sales of various promotions ran• Reporting Key Store Metrics Daily vs Previous years like for like equivalents Show less



Triton Showers

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• CS Financial Services Coordinator

  • Mar 2011 - Jul 2013

  Responsibilities• Develop and manage the Customer Service Credit Control function; including responsibility for reporting staff.• Reconciliation of large volumes of sales transactions against receipts in bank accounts.• Provide end of period performance reports which contribute to the departmental P&L.• Prepare the Customer Service monthly board report to distribute to the Group Directors.• Create yearly, monthly and daily budget figures for sales, materials and warranty release and set daily targets to ensure budget is achieved.• Present to Board of Directors with management team on department performance.• Prepare monthly sales and costs management pack including variance reporting against budget and last year's performance.• Provide support for employee bonus scheme having set up reports and processes used.• Facilitate development of department computer systems and standard reporting. • Contribute to strategic decisions made within management team meetings to improve performance across the service department. Achievements• Introduced structure to debt chasing procedures resulting in a 57% reduction in debt written off within first 6 months.• Introduced weekly and monthly KPI’s for Credit Control to drive improvement.• Standardised local authority booking process to improve accuracy and service provided.• Created reports to identify trends and improve performance across the department. Show less

• Commercial Graduate

  • Sep 2009 - Feb 2011

  Responsibilities• Develop measures for both telephone call quality and customer feedback in line with industry standards.• Develop system standard reporting to improve access to and quality of information available.• To gain understanding of the Customer Service financial services and stock movement accounting. Achievements• Introduced a monthly customer satisfaction questionnaire, achieving a 30% response rate.• Jointly lead a project to implement a new, department wide, field service computer system, whilst also contributing to the development of the scheduling module.• Improved the online product registration process saving £3k per month while bringing in £1.5k per month in extra warranty sales. Show less



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Management Trainee (Placement Year)

  • Aug 2006 - Aug 2007

  • Fast tracked to position of responsibility, running the Enterprise desk in a car dealership. • Moved by management to an underperforming branch to improve reliability and efficiency; promoted to maintenance captain within two weeks; Branch subsequently became number one performer in the maintenance tables. • After six months given responsibility to coordinating daily activities of branch employees and leading a team of 6-8 employees. • After nine months promoted to interim Assistant Manager due to cover for illness; During this period we achieved our highest customer service score in six months Show less



Checkprint Ltd

• Customer Service Representative

  • Nov 2001 - Sep 2003

• Marketing & Database Administrator

  • Jun 1999 - Nov 2001