Experience

I.T. Right, Inc - A VC3 Company

• United States
• Computer Networking
• 1 - 100 Employee

• Field Technician

  • May 2017 - Present

  Provide on-site IT support for police, township/local, and several non-government clients. This includes repairing/replacing components of computers, installing new systems, and providing software support for financial and justice related software. Some involvement with networking as well - such as installing new access points, creating user profiles and exchange profiles. While not an immediate responsibility, I also assist with helpdesk functionality on an infrequent basis, assisting customers from a remote site.



Walmart

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Jan 2014 - Apr 2017

  Managing Overnight shift of 40 associates including entry level associates, department manager, supervisors, and support managers. Hire and train new members of the team. Accountability for completion of all tasks including stocking, cleaning, checkout, and service. Managing Overnight shift of 40 associates including entry level associates, department manager, supervisors, and support managers. Hire and train new members of the team. Accountability for completion of all tasks including stocking, cleaning, checkout, and service.



Western Michgian University IT

• Haworth College of Business

• Lab Assistant

  • Aug 2012 - Dec 2013

  Work directly with Patrons to solve hardware and software problems within the lab. Exercise strong verbal and interpersonal skills to represent the department well with patrons. Work directly with Patrons to solve hardware and software problems within the lab. Exercise strong verbal and interpersonal skills to represent the department well with patrons.



Walmart

• United States
• Retail
• 700 & Above Employee

• Field Intern

  • Jun 2013 - Aug 2013

  Worked directly with all levels of district management and associates to learn retail operations. Responsible for completing and managing tasks with overlapping deadlines. In addition, identified, proposed, and demonstrated an opportunity to implement a new operational procedure with potential ROI in the Michigan region. Worked directly with all levels of district management and associates to learn retail operations. Responsible for completing and managing tasks with overlapping deadlines. In addition, identified, proposed, and demonstrated an opportunity to implement a new operational procedure with potential ROI in the Michigan region.



Interlochen Center for the Arts

• United States
• Primary and Secondary Education
• 300 - 400 Employee

• Cabin Counselor (High School Boys)

  • May 2010 - Aug 2012

  Built strong verbal communication skills by communicating with different campers' parents over the phone several times a week. A team player by working with other counselors and upper management to provide a safe and unforgettable summer for our campers. Built strong verbal communication skills by communicating with different campers' parents over the phone several times a week. A team player by working with other counselors and upper management to provide a safe and unforgettable summer for our campers.



Alma College

• Lab Assistant

  • 2008 - 2010