Experience

Thomas

• United Kingdom
• Human Resources Services
• 200 - 300 Employee

• Revenue Operations Manager (Global)

  • Dec 2021 - Present

• Sales Operations Manager (Global)

  • Oct 2020 - Dec 2021



Datto EMEA

• United Kingdom
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Senior Sales Operations Analyst (EMEA)

  • Oct 2019 - Aug 2020

  - EMEA Sales Operations representative for SFDC development - EMEA forecasting lead and global owner of forecasting templates & dashboards - EMEA lead on monthly commission query tickets - EMEA month-end reporting and analytics to various regional Sales Directors - Ongoing support to EMEA sales teams for day-to-day queries regarding systems and processes - Ad-hoc reporting and analytics - EMEA Sales Operations representative for SFDC development - EMEA forecasting lead and global owner of forecasting templates & dashboards - EMEA lead on monthly commission query tickets - EMEA month-end reporting and analytics to various regional Sales Directors - Ongoing support to EMEA sales teams for day-to-day queries regarding systems and processes - Ad-hoc reporting and analytics



Ensono

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Manager, Business & Sales Operations (Europe)

  • Jun 2018 - Sep 2019

  - Weekly sales bookings reporting & forecasting- Salesforce.com and Insight Squared Analytics reporting, forecasting, dashboards & KPI's- Monthly sales compensation/commission reporting, forecasting and modelling- Support VP of Sales in various weekly team meetings & data requests- Business Analyst on regional sales order process improvement project

• FP&A Manager (Europe)

  • Jul 2017 - Jun 2018

  - Ownership of European budgeting process- Ownership of monthly European P&L reporting/forecasting process- Weekly headcount budgeting/forecasting/presenting to European Leadership Team- Bi-weekly CapEx budgeting/forecasting/presenting to global FP&A/Finance VP's- Bespoke commercial pricing- Management of a team of FP&A Analysts

• Business Analytics Manager (Europe)

  • Jan 2017 - Jun 2017

  Attenda is now Ensono!Same responsibilities as below, plus...- Global Salesforce Integration - EMEA Lead- Global Marketo Integration - EMEA Analytics Lead



Attenda

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analytics Manager

  • Feb 2015 - Dec 2016

  Salesforce (SFDC CRM), as previous role, plus - Development - Customisation projectsOther Tools - ServicePath (Configure Price Quote - CPQ) commercial owner - Adaptive Insights (BI) tool ownershipPricing - Cost model architecture - Bespoke Commercial PricingDocuSign Ownership - Certified DocuSign Workflow Manager - Workflow creation and managementSales Compensation (Commissions) - Compensation plan modelling - Monthly reporting & forecasting - Calculation of payments for payrollSupport Finance Director with various data requests, including supporting data for acquisition Show less

• Business Analyst & Sales Operations Manager

  • Apr 2013 - Jan 2015

  Responsible for: - Sales order closing and the processes surrounding this - Team of Sales Operations AnalystsPricing: - Bespoke pricing tool administration & development - Bespoke commercial pricing/modellingKPI: - Reporting & forecastingSalesforce (SFDC CRM): - Administrator - User training and training process - Report & dashboard development - Workflow/validation rules/field updates/email alerts - Data management - Custom object creation - Business Analyst (identify, define requirements, build, test, release, life-cycle manage)DocuSign - Certified DocuSign Administrator - DocuSign integration with Salesforce - Template creationOracle: - Project creation - Time-tracking implementation/development Show less

• Business Analyst

  • Oct 2011 - Mar 2013

  - Bespoke client pricing- Salesforce (SFDC) administrator- Sales & KPI reporting & forecasting- Bespoke pricing sheet administration and development (Internally developed MS Excel tool)- Support Sales Operations in sales order processing and process



Metal Interests

• United Kingdom
• Mining
• 1 - 100 Employee

• Data Analyst

  • Nov 2009 - Sep 2011

  - Daily stock tracking & reporting - Weekly sales reporting - Deal-level profit/loss reporting - Sales & purchase contract creation - Invoice processing - Database entry & administration - Daily stock tracking & reporting - Weekly sales reporting - Deal-level profit/loss reporting - Sales & purchase contract creation - Invoice processing - Database entry & administration



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Associate (Tax Management Consultancy)

  • Sep 2008 - Nov 2008