Gavin Neale
Business Development Manager at APT Specialist Hydraulics and Training- Claim this Profile
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Bio
Credentials
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Certificate IV in Business Sales
TAFE
Experience
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APT Specialist Hydraulics and Training
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Australia
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Business Development Manager
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Apr 2019 - Present
New Business Development, Client retention, Business Development Planning and Data Management and research. New Business Development, Client retention, Business Development Planning and Data Management and research.
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Customer Account Manager NSW
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Jan 2016 - Apr 2019
-Selling & Hiring underground diesel machines & equipment to the coal mining industry and associated contracting companies across NSW.-Providing & managing ongoing after market support to cover scheduled servicingrepairs, assisting with statutory requirements due and major overhauls on machinery along with overhauls being carried out on Hino, Perkins engines, axles, transmissions, torque converters & brakepacks.-Selling spare parts to customers to ensure their diesel fleet is kept in service and arranging field service rep to attend site to carry out repairs required.-Carrying out pre / post hire inspections on Driftrunner transporters & JUG - A – O LHD’s, preparing damage claims against hirer & identifying scope of work to be carried out to submit to workshop to have machine ready on go line for next hire.-Carrying out strategic market analysis to ensure being advanced to competitors.- Project managing major projects and overseeing personnel to ensure success.
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Sales And Service Coordinator
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Dec 2014 - Jan 2016
-Selling capital equipment including Overhauled underground diesel machines and components to the coal mining industry and contracting companies across NSW.-Providing ongoing after market support to cover scheduled servicing maintenance & repairs, and major overhauls on machines, engines, transmissions, torque converters, axles & brake packs for Eimco, Jug, Driftrunner, PJB & Coaltram.-Selling spare parts to customers to ensure site’s diesel fleet is kept in service to avoid downtime and arranging field service to attend site to carry out repairs required.-Coordinating with the customer when machines are required to come off site to the workshop for repairs, services / major overhauls.-Arranging hire machines for customers when required and ensuring the machinesmeet site specifications.-Liaising with Longwall Superintendents, Coordinators, & mechanical engineers for hire equipment required during Longwall Move and Coordinating fitters to be onsite and support the fleet 24/ 7.-Carrying out pre & post hire inspections on equipment and preparing damage claimsagainst hirer.-Preparing scope of work to be carried out to ensure machine is on the go line readyfor the next hirer.-Carrying out regular site visits to provide excellent after market support and chase more sale, repair overhaul / hire opportunities along with carrying out strategic market analysis to ensure beingadvanced to competitors.
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Business Development Manager
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Jan 2009 - Dec 2010
-Identify employers willing to take on apprentices and trainees in the engineering / mining trades by developing and carrying out marketing and sales strategies.-Achieving set goals and targets to grow the company profile.-Public speaking.-Training of other HR development Officers in sales / marketing techniques nationally.-Carry out regular OH&S checks during site visits.-Maintaining a high level of service and building relationships with customers at all levels of the organisation.-Working as part of a team with a high level of drive and determination to ensure the highest level of satisfaction to our customers.
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Product Support Manager
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Jan 2008 - Dec 2009
-Providing technical advice and product support to the mining and heavy earthmoving industry across NSW and QLD for Safe-Away access systems on Trucks, Dozers, Loaders, Excavators, Shovels, Graders, Scrapers, and Drill Rigs along with the TRI-LIFT specialized lifting products to enable the safe handling of mining equipment components such as variable work tables, Transmission Removal Hoistfor CAT 777’s, 785’s, 789’s, 793’s and Kress Trucks, Differential Removal Jigs, Final Drive Jigs, Hub and Strut Removal, Jigs and the Belly Pan Hoist for Dozers.-Liaising with OEM’S such as Cat, Hitachi, Komatsu, Liebherr, throughout NSW andQLD offering support and advice and carrying out quotations of a large range of products for their machinery.-Conducting regular site visits to mine sites to ensure a high level of support and equipment maintenance is being maintained by Hedweld Service Technician’s.-Supervising Hedweld Service Technician’s and arranging scheduled service work on the mine sites with maintenance managers to ensure the equipment is well maintained to reduce any down time.
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