Experience

Pit N Portal
• Australia
• Mining
• 100 - 200 Employee
• Maintenance Foreman

  • Jul 2023 - Present


BYRNECUT AUSTRALIA PTY LTD

• Australia
• Mining
• 1 - 100 Employee

• Leading hand Diesel Mechanic

  • Aug 2019 - Jul 2023

• Diesel Mechanic

  • Jul 2018 - Jul 2023



Sandvik

• Sweden
• Mining
• 700 & Above Employee

• underground service technician

  • Jan 2018 - Jun 2018

  Underground service technician responsible for providing scheduled maintanence and breakdown work on all sandvik equipment on site. This includes loaders, drills and other sandvik equipment as well as getman, normac, hitachi and a variety of others. RCT level 3 technician trained. Rio Tinto inducted Underground service technician responsible for providing scheduled maintanence and breakdown work on all sandvik equipment on site. This includes loaders, drills and other sandvik equipment as well as getman, normac, hitachi and a variety of others. RCT level 3 technician trained. Rio Tinto inducted



CNH Industrial

• Machinery Manufacturing
• 700 & Above Employee

• Service Development Manager

  • Apr 2017 - Jan 2018

  The main purpose of my role is to provide effective guidance and support to Dealer Service Business, leading to service sales growth, increased parts sales and perception of dealer and brand service support capability, leading to enhanced customer satisfaction. The main purpose of my role is to provide effective guidance and support to Dealer Service Business, leading to service sales growth, increased parts sales and perception of dealer and brand service support capability, leading to enhanced customer satisfaction.



Croplands Equipment Pty Ltd

• Australia
• Machinery Manufacturing
• 1 - 100 Employee

• Service Manager WA

  • Mar 2013 - Mar 2017

  Schedule service work according to priority and maintains an orderly flow of work. Advise customers of necessary repair service including estimates of cost; also makes recommendations to customers for preventative maintenance. Handle customer complaint problems pertaining to service and repair work. Supervise the training of service technicians with in-house training programs. Assist sales manager, evaluating trade-ins. Responsible for prompt… Show more Schedule service work according to priority and maintains an orderly flow of work. Advise customers of necessary repair service including estimates of cost; also makes recommendations to customers for preventative maintenance. Handle customer complaint problems pertaining to service and repair work. Supervise the training of service technicians with in-house training programs. Assist sales manager, evaluating trade-ins. Responsible for prompt reconditioning of trade-in equipment. Orders and maintains adequate supplies and parts for service department inventory. Works in co-ordination with Parts, Office, Sales and Management. Make sure warranty claims are processed and forwarded to supplier. Help service personnel diagnose troubles if they do not know the problem or cannot find it. Built up a fantastic relationship with 4 main dealers and 12 service agents that has enabled the company to provide better customer service. Show less Schedule service work according to priority and maintains an orderly flow of work. Advise customers of necessary repair service including estimates of cost; also makes recommendations to customers for preventative maintenance. Handle customer complaint problems pertaining to service and repair work. Supervise the training of service technicians with in-house training programs. Assist sales manager, evaluating trade-ins. Responsible for prompt… Show more Schedule service work according to priority and maintains an orderly flow of work. Advise customers of necessary repair service including estimates of cost; also makes recommendations to customers for preventative maintenance. Handle customer complaint problems pertaining to service and repair work. Supervise the training of service technicians with in-house training programs. Assist sales manager, evaluating trade-ins. Responsible for prompt reconditioning of trade-in equipment. Orders and maintains adequate supplies and parts for service department inventory. Works in co-ordination with Parts, Office, Sales and Management. Make sure warranty claims are processed and forwarded to supplier. Help service personnel diagnose troubles if they do not know the problem or cannot find it. Built up a fantastic relationship with 4 main dealers and 12 service agents that has enabled the company to provide better customer service. Show less



Kenworth DAF,

• Australia
• Individual and Family Services

• Diesel mechanic

  • Apr 2012 - Feb 2013

  Diesel Mechanic working on all type of Kenworth and DAF vehicles. Employed mainly as a field service mechanic. Quick, correct diagnosis enabling customers to get back on the road as soon as possible thus Keeping down time to a minimum. Diesel Mechanic working on all type of Kenworth and DAF vehicles. Employed mainly as a field service mechanic. Quick, correct diagnosis enabling customers to get back on the road as soon as possible thus Keeping down time to a minimum.



HM Forces

• Armed Forces
• 700 & Above Employee

• Diesel Fitter

  • Jun 2003 - Dec 2012

  Corporal in the British forces in charge of 10 other people, responsible for mentoring and helping to teach the younger tradesmen. The main point of contact for problem solving and implimentation of engineering standards often in a highly organized team in hazardous and dangerous conditions, at all times maintaining strict health, safety and discipline. Investigate, identifys and produces comprehensive reports on failed technical equipment. Diagnosing these faults… Show more Corporal in the British forces in charge of 10 other people, responsible for mentoring and helping to teach the younger tradesmen. The main point of contact for problem solving and implimentation of engineering standards often in a highly organized team in hazardous and dangerous conditions, at all times maintaining strict health, safety and discipline. Investigate, identifys and produces comprehensive reports on failed technical equipment. Diagnosing these faults with the help of technical publications and electronic testing facilities. Where possible making recomendations on future preventitive action. Inspects all vehicles or associated mechanical equipment producing reports on repair work required. Often working alone in situations being the only mechanic responsible for the servicing, upkeep and repair of mission essential equipment. ACHIEVMENTS Increased the availability of fleet from 68% to over 90%. Achieved this by the introduction of a 21 point check system to ensure reliability. This enabled us to have the correct vehicles available to enable us to work effectivly when helping the local population rebuild their country. Maintained roadworthyness of a fleet of 30 vehicles despite very limited spare parts. This was achieved by preventitive maintanince and timely inspections. When the need arose mechancical work rounds were introduced for mission critical equipment. Served once in Belize and twice in Afghanistan on operations. Gaining a NATO medal and a Operational Medal for serving in Afghanistan for a total of 14 months. In Afghanistan have been called to use sound judgement when dealing with casulties in a high risk environment.

• diesel fitter

  • May 2002 - Nov 2011


Ryder System, Inc.
• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee
• Diesel MEchanic

  • Nov 2011 - Apr 2012