Gavin Hickey

SRF Co-Ordinator at Towercom
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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Experience

    • Ireland
    • Telecommunications
    • 1 - 100 Employee
    • SRF Co-Ordinator
      • Mar 2015 - Present

    • United Kingdom
    • Security and Investigations
    • 700 & Above Employee
    • Property Manager
      • Nov 2013 - Feb 2015

      I was the key account manager for three leading financial institutions in the daily management of a portfolio of 250+ residential and commercial properties. Including the organisation of 650+ mobile security patrols per month, manned and escort security services. My role also extended to the preventative, planned and reactive maintenance of the properties in the portfolio. I also managed the monthly accounts, billing and cost control for my customers and stride to exceed our SLA's. I was the key account manager for three leading financial institutions in the daily management of a portfolio of 250+ residential and commercial properties. Including the organisation of 650+ mobile security patrols per month, manned and escort security services. My role also extended to the preventative, planned and reactive maintenance of the properties in the portfolio. I also managed the monthly accounts, billing and cost control for my customers and stride to exceed our SLA's.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Seconded Assistant Manager
      • Mar 2013 - Nov 2013

      Day to day running of Currys Carrickmines in conjunction with the branch manager. KPI performance for the store and colleague coaching while providing one to one performance feedback with the team. Customer service and engaging with customers daily.

    • Sales Expert
      • Apr 2011 - Mar 2013

      This role involved coaching and training colleagues in how to work out the right solutions for the customers. Sales experts are role models to all colleagues in what good and looks and sounds like. I also took on some management duties on an daily basics.

    • Sales Team Leader
      • May 2010 - Apr 2011

      I started in Dixons Travel as a sales assistant and was quickly promoted to Sales Team Leader. Which required me to manage a team of sale colleagues development and coaching new colleagues and monitor KPI performance of that team and the store as a whole.

    • Ireland
    • Construction
    • 100 - 200 Employee
    • Civil Engineering Technician
      • Sep 2006 - Mar 2010

      I started in the role as a graduate in the contract administration department before moving into site supervision. Key Duties are list below. Preparation tender documentation & evaluation of tender submissions. Preparation & evaluation pre-qualification questionnaires. Reviewing and audit of drawings. Auto-CAD drafting. Assisting in Civil design. Topographical surveying. Roadmarkings & Traffic Signal Design. Site Supervision. Liaising with contract stakeholders. I started in the role as a graduate in the contract administration department before moving into site supervision. Key Duties are list below. Preparation tender documentation & evaluation of tender submissions. Preparation & evaluation pre-qualification questionnaires. Reviewing and audit of drawings. Auto-CAD drafting. Assisting in Civil design. Topographical surveying. Roadmarkings & Traffic Signal Design. Site Supervision. Liaising with contract stakeholders.

Education

  • Dundalk Institute of Technology
    Bachelor of Engineering, Civil Engineering
    2003 - 2006
  • St. Declans College
    Secondary Education, Secondary Education
    1997 - 2003

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