Experience

Northgate Country Club

• United States
• Recreational Facilities
• 1 - 100 Employee

• Director Of Food And Beverage

  • Oct 2021 - Present

• Assistant Food Beverage Manager | Banquet Manger

  • Oct 2018 - Jul 2022

  Function as a member of the management staff and assist in developing, implementing and achieving the highest possible standards for the Food and Beverage operation; be a leader on the floor and in the kitchen and be an ambassador to assist in growing the membership of Northgate Country Club. Work closely with the kitchen to ensure expedient ticket times, excellent food quality and proper plate presentation. Assist in the completion of all month-end inventories to include the bars, and beverage cart. Assist with managing the floor and table service standards for both banquets and a la carte service. Responsible for training, planning, assigning, and directing work; addressing complaints and resolving problems. Responsible for implementing and maintaining excellent service to achieve member satisfaction. Maintains flexibility to take on new and different tasks as directed by the Department Director. Show less



Benihana

• United States
• Restaurants
• 700 & Above Employee

• Restaurant Server

  • Jun 2015 - Apr 2016



University of Texas Club

• Austin, TX

• Banquet Server

  • Jul 2014 - Nov 2014

  Responsible for providing food and beverage STAR Service to Members/Guests of the UT Club. Consistently display the 3 Steps of Service at all opportunities and maintain ClubCorp service standards. As a server I accurately execute Member/Guest orders and requests in a timely fashion. and know Members names and greet them promptly in a manner to provide a warm welcome and make them feel at home. I assist fellow Employee Partners, Members and Guests to ensure delivery of the 3 steps of service without being directed. I am also responsible for possessing clear knowledge of all various liquors, beer and wines available at the UT Club. Show less



Willow Creek Golf Club (ClubCorp)

• Spring, TX

• Golf Cart Attendant

  • Jun 2012 - Jun 2014

  Job responsibilities included: - Transport clubs to/from member vehicles. - Pick up and drop off member golf bags at bag drop. - Provide directions to golf-related areas if needed. - Assist members with carts and equipment. - Distribute score cards and pencils. - Remove golf carts from storage area and stage for play. - Remove rental clubs for use by guests, and clean and store after use. - Clean, detail, restock golf carts after each use. - Document any golf cart damage and deficiency for mechanic's review. - Maintain cleanliness of golf-related areas. - Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. - Setup/reset/break down practice stations. - Pick up/wash balls from practice facility. - Ensure the security of all golf equipment in storage. - Notify manager/supervisor of any important issues as necessary. In addition, I always welcomed and acknowledged all members and guests according to company standards, anticipated and addressed members' service needs, assisted individuals with disabilities, and thanked guests with genuine appreciation. I am adept at speaking with others using clear and professional language and have developed positive working relationships with others club associates. Show less