Gavan Moule
Manager of Customer Success - APAC at Lucid Software- Claim this Profile
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Bio
Joshua McNicol
I had the absolute pleasure of working with Gavan at Eventbrite, and highly recommend him as a mature, experienced, thoughtful and hard-working Account Management and Customer Success leader. During his time with our Customer Success team Gavan managed a group of Eventbrite's most important and valuable creators based across both Australia and New Zealand. He balanced his analytical, strategic approach to managing his book of business with the emotional intelligence required to build healthy, long-lasting customer relationships. His dedication to his team and customers was outstanding.
Joshua McNicol
I had the absolute pleasure of working with Gavan at Eventbrite, and highly recommend him as a mature, experienced, thoughtful and hard-working Account Management and Customer Success leader. During his time with our Customer Success team Gavan managed a group of Eventbrite's most important and valuable creators based across both Australia and New Zealand. He balanced his analytical, strategic approach to managing his book of business with the emotional intelligence required to build healthy, long-lasting customer relationships. His dedication to his team and customers was outstanding.
Joshua McNicol
I had the absolute pleasure of working with Gavan at Eventbrite, and highly recommend him as a mature, experienced, thoughtful and hard-working Account Management and Customer Success leader. During his time with our Customer Success team Gavan managed a group of Eventbrite's most important and valuable creators based across both Australia and New Zealand. He balanced his analytical, strategic approach to managing his book of business with the emotional intelligence required to build healthy, long-lasting customer relationships. His dedication to his team and customers was outstanding.
Joshua McNicol
I had the absolute pleasure of working with Gavan at Eventbrite, and highly recommend him as a mature, experienced, thoughtful and hard-working Account Management and Customer Success leader. During his time with our Customer Success team Gavan managed a group of Eventbrite's most important and valuable creators based across both Australia and New Zealand. He balanced his analytical, strategic approach to managing his book of business with the emotional intelligence required to build healthy, long-lasting customer relationships. His dedication to his team and customers was outstanding.
Experience
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Lucid Software
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United States
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Software Development
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700 & Above Employee
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Manager of Customer Success - APAC
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Feb 2023 - Present
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Team Lead - Enterprise / Snr Enterprise Customer Success
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Feb 2022 - Feb 2023
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Customer Success Manager APAC
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Aug 2020 - Feb 2022
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Eventbrite
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United States
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Software Development
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700 & Above Employee
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Customer Success Manager APAC
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Sep 2018 - May 2020
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Sinch MessageMedia
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Australia
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Telecommunications
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100 - 200 Employee
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Customer Success Manager
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Nov 2017 - Sep 2018
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Primco Testing System (PTS)
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Spectator Sports
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Business Development Manager
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Jan 2017 - Dec 2017
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Richmond Football Club
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Australia
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Spectator Sports
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200 - 300 Employee
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Corporate Relationship Executive
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Mar 2016 - Jan 2017
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Corporate Sales Executive
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Jun 2015 - Mar 2016
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Premium Membership Team Leader
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Nov 2014 - Jun 2015
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Premium Membership Sales Officer
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Jan 2014 - Oct 2014
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Education
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2007 - 2008
Melbourne Polytechnic
Diploma, Photography and Media -
1998 - 2003
Salesian College
Community
