Co-Founder and CEO

• Mar 2012 - Present

• An dynamic professional with over 16 years of Techno-Managerial experience in delivering NOC Operations for Indian and Overseas Projects. • Experience in MSP operations, Incident & Problem management, Performance Management, Client Relationship Management, and Team Management • Sound knowledge of ITIL® service management, IT standards & policies, experience in network designing, administration, and optimization • Well versed with mapping client’s requirements, custom designing… Show more • An dynamic professional with over 16 years of Techno-Managerial experience in delivering NOC Operations for Indian and Overseas Projects. • Experience in MSP operations, Incident & Problem management, Performance Management, Client Relationship Management, and Team Management • Sound knowledge of ITIL® service management, IT standards & policies, experience in network designing, administration, and optimization • Well versed with mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management based on various ITIL® practical experiences and guideline. • As a Network Operations Center (NOC) Manager at AGILIANT(USA), I am responsible for managing the operation of NOC, including scheduling to meet staffing requirements, hiring, managing, coaching and evaluating personnel. • Accountable for partnering with peer management to ensure resolution of Service issues, Incident escalation, the evolution of processes and procedures related to day to day NOC operations • Extensive domain experience – at Managerial levels in Project Management, Incident and Problem management, procedures, Commissioning, Integration, Testing, and rollout of Software Updates in the network. • Effective leader with excellent communication, team building, and relationship management skills. Show less • An dynamic professional with over 16 years of Techno-Managerial experience in delivering NOC Operations for Indian and Overseas Projects. • Experience in MSP operations, Incident & Problem management, Performance Management, Client Relationship Management, and Team Management • Sound knowledge of ITIL® service management, IT standards & policies, experience in network designing, administration, and optimization • Well versed with mapping client’s requirements, custom designing… Show more • An dynamic professional with over 16 years of Techno-Managerial experience in delivering NOC Operations for Indian and Overseas Projects. • Experience in MSP operations, Incident & Problem management, Performance Management, Client Relationship Management, and Team Management • Sound knowledge of ITIL® service management, IT standards & policies, experience in network designing, administration, and optimization • Well versed with mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management based on various ITIL® practical experiences and guideline. • As a Network Operations Center (NOC) Manager at AGILIANT(USA), I am responsible for managing the operation of NOC, including scheduling to meet staffing requirements, hiring, managing, coaching and evaluating personnel. • Accountable for partnering with peer management to ensure resolution of Service issues, Incident escalation, the evolution of processes and procedures related to day to day NOC operations • Extensive domain experience – at Managerial levels in Project Management, Incident and Problem management, procedures, Commissioning, Integration, Testing, and rollout of Software Updates in the network. • Effective leader with excellent communication, team building, and relationship management skills. Show less

Engineer.III.Software Engineering

• May 2013 - Feb 2020

Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance. Collaborated with cross-functional development 2013-05 - 2020-02 MEAN, LAMP and Django full stack Coverity Apache, Nginx Testing Openstack GitHub APP with Probot and Smee IOS build automation Fastlane Kubernetes(Container orchestration) team members to analyze… Show more Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance. Collaborated with cross-functional development 2013-05 - 2020-02 MEAN, LAMP and Django full stack Coverity Apache, Nginx Testing Openstack GitHub APP with Probot and Smee IOS build automation Fastlane Kubernetes(Container orchestration) team members to analyze potential system solutions based on evolving client requirements. Designed and architect End to End automated CI/CD solution for MEAN, LAMP and Django stack for both stage and production environment. Provide robust, securer and cost effective multi cloud platform architecture. Implemented best solution of Code Review and SCM to the Developer community as per project branching strategies. Designed and implemented pre-commit and Nightly build time monitoring tool by using Grafana. Designed and Implemented Nagios Build system monitoring tool. Planned and executed migration of 6GB code base from Gerrit to GitHub with out any Bossiness down time. Involved in to migrate COV8 to Coverity 2019.09, including cluster and coordinator setup. Planned and executed Developer pre-commit code testing time by half. Design and Implemented full stack web application by using Docker-compose. Working knowledge web server and Network security by using private and public subnet. Provided best solution to customer based on edge location. As per development team road map provided log term branching strategies including throttle, re-post and escalation. Capable to provide easiest Version schema for product life. Implemented Jenkins CI/CD build tool for many project as per there requirement. Knowledge of build infra automation tool. Show less Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance. Collaborated with cross-functional development 2013-05 - 2020-02 MEAN, LAMP and Django full stack Coverity Apache, Nginx Testing Openstack GitHub APP with Probot and Smee IOS build automation Fastlane Kubernetes(Container orchestration) team members to analyze… Show more Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance. Collaborated with cross-functional development 2013-05 - 2020-02 MEAN, LAMP and Django full stack Coverity Apache, Nginx Testing Openstack GitHub APP with Probot and Smee IOS build automation Fastlane Kubernetes(Container orchestration) team members to analyze potential system solutions based on evolving client requirements. Designed and architect End to End automated CI/CD solution for MEAN, LAMP and Django stack for both stage and production environment. Provide robust, securer and cost effective multi cloud platform architecture. Implemented best solution of Code Review and SCM to the Developer community as per project branching strategies. Designed and implemented pre-commit and Nightly build time monitoring tool by using Grafana. Designed and Implemented Nagios Build system monitoring tool. Planned and executed migration of 6GB code base from Gerrit to GitHub with out any Bossiness down time. Involved in to migrate COV8 to Coverity 2019.09, including cluster and coordinator setup. Planned and executed Developer pre-commit code testing time by half. Design and Implemented full stack web application by using Docker-compose. Working knowledge web server and Network security by using private and public subnet. Provided best solution to customer based on edge location. As per development team road map provided log term branching strategies including throttle, re-post and escalation. Capable to provide easiest Version schema for product life. Implemented Jenkins CI/CD build tool for many project as per there requirement. Knowledge of build infra automation tool. Show less

EDI Analyst

• Apr 2008 - Nov 2010

• Varied understanding of logistics and transportation domain using standard EDI formats. • Sound knowledge of quality processes followed by CMMI5 level companies. • Strong analytical skills, good written and verbal communication skills

Sr. Business Analyst

• May 2008 - Oct 2010

A results-oriented business professional with more than 8 years experience in Technical Support and Customer Service . Possess strong leadership and successful team building capabilities and excellent technical, communication, and customer service skills. Resourceful problem solver with proven ability to bring quick resolution to challenging situations as well as build lasting relationships with personnel, customers, and associates based on knowledge, professionalism, and integrity.

Team Lead

• 2004 - 2006