Gaurav Yadav
Restaurant Manager at The Haus Group- Claim this Profile
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English -
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Hindi -
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Bio
Dr.Tarun Bansal
Gaurav keep a track around and detail each and every aspect.
Dr.Tarun Bansal
Gaurav keep a track around and detail each and every aspect.
Dr.Tarun Bansal
Gaurav keep a track around and detail each and every aspect.
Dr.Tarun Bansal
Gaurav keep a track around and detail each and every aspect.
Experience
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The Haus Group
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Australia
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Hospitality
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1 - 100 Employee
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Restaurant Manager
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Apr 2021 - Present
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Crowne Plaza® Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Restaurant Manager
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Oct 2020 - Apr 2021
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Accor Plus
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Singapore
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Hospitality
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700 & Above Employee
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Food And Beverage Supervisor
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Apr 2017 - Mar 2020
Developing staff to feel confident and to carry out the hotels procedures and protocols to the best of their abilities Taking guests orders in a polite and effective way. As well as dealing with guest and staff complaints with empathy and respect. Ensuring the completion of paperwork, staff duties and the businesses daily operation. Developing staff to feel confident and to carry out the hotels procedures and protocols to the best of their abilities Taking guests orders in a polite and effective way. As well as dealing with guest and staff complaints with empathy and respect. Ensuring the completion of paperwork, staff duties and the businesses daily operation.
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The Oberoi Group
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India
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Hospitality
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700 & Above Employee
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Food And Beverage Supervisor
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May 2013 - Feb 2017
Specialties: Positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Welcoming guest with a greeting and smile, providing outstanding guest service during their stay, making and modifying reservations, and settling the guest’s account upon completion of their stay. Multi-tasking and taking detail of every aspects of service. Problem solving in order to effectively deal with Corporate and Leisure guests. Maintained records of yearly business, guest record, feedback etc. Communicated with the kitchen staff in storing the inventory. Maintained records of events, ISO and inventory in order to provide accurate information for management Taking care of guest preference and services. Handling with guest about restaurant reservations. Show less
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Education
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James Cook University Brisbane
Master of Business Administration (MBA), International hospitality -
ihm lucknow
b.Sc in hospitality and hotel administration, hotel management -
mother divine public school
class 10, school -
mother divine public school
Matriculate, School -
mother divine public school
senior secondary, school