Gaurav Tyagi
Assistant Front Office Manager at The Grand New Delhi- Claim this Profile
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Bio
Experience
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The Grand New Delhi
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India
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Hospitality
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1 - 100 Employee
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Assistant Front Office Manager
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Apr 2020 - Present
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Radisson Hotel Group
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Belgium
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Hospitality
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700 & Above Employee
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Lobby Manager-Front Office
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Jan 2019 - Mar 2020
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Pride Hotels Group
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India
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Hospitality
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200 - 300 Employee
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Duty Manager
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Dec 2015 - Oct 2018
Assist the Front Office Manager to plan and execute all activities for the smooth functioning of the Front Office department.To address problems, conflicts and emergencies at the work place.Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction.Ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval of the designated authority.Ensure that grooming & uniform standards are maintained by all team members.Responsible for day to day operations of Front Office Department.Any matter which may effect the interests of the hotel should be brought to the attention of the Management. Show less
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ITC Hotels
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India
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Hospitality
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700 & Above Employee
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Radisson Hotel Gurgaon City Center (Erstwhile - ITC Fortune Select Excalibur, Gurgaon)
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Nov 2014 - Nov 2015
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Heritage Village Resorts
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India
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Hospitality
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1 - 100 Employee
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Sr. Front Office Executive
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Jul 2010 - Oct 2014
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Taj Vivanta Hotels & Resorts Agra
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Agra Area, India
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Guest Services Associate
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Jun 2009 - Jul 2010
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Education
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Institute of Hotel Management
BHM, Hotel/Motel Administration/Management -
Indira Gandhi National Open University
Tourism Staudy, Tourism and Travel Services Management