Experience

Afea Care Services

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Executive Officer

  • Jul 2021 - Present



Inebura

• Co-Founder

  • Aug 2020 - Present



EO Sydney

• Australia
• Nonprofit Organization Management

• EO Sydney Member

  • Apr 2015 - Jun 2022



Afea Care Services

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Co-Chief Executive Officer

  • Jul 2019 - Aug 2020

• Chief Financial Officer

  • Jan 2016 - Jul 2019

  Creating a organisation that delivers care services that our community truly deserves. Build a culture based on empowerment, accountability, harmony and teamwork with a single aim to look after our clients like no one else. Continuously improve, Innovate and challenge status quo to offer a unique experience to our clients.Drive Afea to be financially sustainable and socially responsible.

• Chief Operating Officer

  • Mar 2015 - Jan 2016

  Responsible for National Business Development plan focused on Health Care, Aged Care and Community Support programs.Alignment with Australian Government strategy to deliver quality care services across our community efficiently; clearly identifying role that private, public and non profit sector can play in achieving these objectives.Identify and establish close mutually beneficial relationships with existing and new key customers where we can collaborate and leverage our resources to enhance customer experience.Create and execute upon a business strategy that is built upon delivering quality health care, aged care and community services to those who need it most in an efficient and cost effective manner. This strategy is built upon technology innovation, industry best practices, regulations and compliance, hub and spoke model (corporate and franchise locations) as well as business innovation by bringing together complementary skills and resources.



Cisco

• United States
• Software Development
• 700 & Above Employee

• Service Sales Account Manager - NSW Enterprise

  • Aug 2014 - Feb 2015

  Services Lead for key Enterprise customers in NSW (Retail and Financial Services).Responsible for account planning, orchestration of internal/external resources, stakeholder management, building & managing CXO level and senior management relationships with customers.Work closely with customers to identify and assist in clarifying business goals, strategy, time frames as well as key internal and external stakeholders. Align and bring forward Cisco Services resources (consultancy, specialists, professional & technical services) to make a valuable contribution towards customer vision and success built upon Cisco architectures.Engage with Cisco partner eco-system to ensure clarity in roles and responsibilities, commercial negotiations, enhance joint value proposition in the interest of customers and manage internal teams to deliver on agreed plan.Own multimillion dollar direct sales quote for the territory and execute on a plan to exceed annualised sales targets provided by Cisco.

• Partner Services Manager (Dimension Data Australia and Cloud BU)

  • Aug 2012 - Aug 2014

• Partner Services Development Manager (Optus / Alphawest and Global SPs)

  • Mar 2010 - Jul 2012

  National Service Sales Lead responsible for managing Cisco's relationship with key partner across all Go To Markets. The role requires in depth understanding of Cisco and Partner business to jointly grow top and bottom line from existing lines of business, as well as create new solution offerings to generate exponential business growth.The experience spans across Mid Market / Commercial segment, Large Service Provider, Global Service Providers and Systems Integrators.Awards and Recognition : Cisco PSDM of the Year FY13Cisco Sales Achiever FY13

• Inside Sales Account Manager

  • Nov 2006 - Feb 2010

  A sales professional working closely with end customers, partners and internal stakeholders (operations, system engineers, product sales specialist) to drive Cisco technologies in the territory.Lead strategy for the territory to ensure optimum utilisation of resources to exceed annual sales targets and set Cisco as a preferred vendor amongst assigned customer base.Establish close relationship with key customer stakeholders and partners to understand business needs and offer varied Cisco solutions, a technology investment that would give customer returns for years to come.Achieved double digit growth year on year.Awards and Recognitions:FY07 : APAC Top RookieFY08 : Sales Achiever ANZFY09 : Top Virtual Sales Expert



Toshiba

• Japan
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Customer Relations Executive

  • Aug 2004 - Nov 2006

  • Point of contact for escalated issues regarding Toshiba mobile technology products • Developed & maintained close relationships with channel partners to ensure deliverance of support functions to address customer grievances in line with company policies and operational guidelines• In extenuating circumstances, authorised product replacements / non-warranty repairs as measures to enhance consumer ownership experience & strengthen channel relationship• Trade-in to up sell to existing customers to increase brand loyalty • Process development / improvement