Experience

IGlobe Telecom Networks Pte. Ltd., Singapore

• Singapore
• Telecommunications
• 1 - 100 Employee

• General Manager

  • Dec 2021 - Present

• Deputy General Manager

  • Dec 2020 - Nov 2021



Globe Teleservices Pte. Ltd.

• Singapore
• Telecommunications
• 100 - 200 Employee

• Senior Manager

  • Feb 2020 - Dec 2020



Telconnect LLC

• United States
• Telecommunications
• 1 - 100 Employee

• Senior Manager

  • Feb 2020 - Dec 2020



KOL TELECOM SERVICES LLC.

• United States
• Telecommunications
• 1 - 100 Employee

• Senior Manager

  • Oct 2017 - Feb 2020



Aircel

• India
• Telecommunications
• 700 & Above Employee

• Senior Executive

  • Feb 2014 - Oct 2017

  Total 7.8 years experience in telecom sector. Working with Aircel since 3.8 years as a part of the Market Management team for ILD business and 2.3 years worked on technical switch support for Bharti & Aircel and 2 years on GSM Installation Project. My Current Role and responsibility in Aircel to provide optimize routing at aggressive rate with customer expected quality additionally comfortable on VOIP routes sales, New clients/Routes identification, able to crack dormant accounts Skills to analyze system, key performance parameter, system activities/changes which help to deliver quality and avoid any futuristic losses Show less



airtel

• India
• Telecommunications
• 700 & Above Employee

• NOC Executive - Ops & Deployment (SM Band-BTSOL).

  • Jun 2013 - Feb 2014

  Coordination with carrier, vendor, internal sales manager & technical team till docket closure or satisfactory to Client (Technical analysis of ILD/NLD voice call, familiar with traces and different type of switches & SBC’s) Coordination with carrier, vendor, internal sales manager & technical team till docket closure or satisfactory to Client (Technical analysis of ILD/NLD voice call, familiar with traces and different type of switches & SBC’s)



ZTE Corporation

• China
• Telecommunications
• 700 & Above Employee

• Switch Engineer for Client Aircel

  • Nov 2011 - Jun 2013

  # Operation & maintenance of NGN ZTE Soft Switch (ZXSS9000) and MGW (ZXMSG9000). # NMS, SBC-Genband, ACME, ZTE, Billing server, SQL Server, ZTE Soft switch, Media gateway. # Telecom protocols Analysis (SS7, SIP, H.248, SIGTRAN), Testing, Debugging and Network Performance Entities. # Monitoring of alarm and Escalation to concerned Carrier/Transport and taking Continuous follow to find the early Restoration and RFO. # Handling alarm/fault management for soft switch and MGWs, booking TT and getting support from Technical Helpdesk, Equipment Vendors. # Handled ILD customer complaint issues such as ASR, ACD, Call failure, calling card Call Failure, FAS, no RBT, mute call, NLD/ILD roaming call failure, CLI issue, one way speech and cross talk through respective signal Trace. # Initiation and effective management of Trouble Ticket (TT) through the closure, paying close attention to the SLA requirement and capturing all relevant. # Analyzing various Protocols, e.g. SS7, SIP, SIGTRAN & H.248 etc. for adaptation and to diagnose any reason for call failures. # Taking immediate corrective action in case of any network and Equipment fault affecting the speech circuits and/or signaling data links. Taking preventive & corrective action should minimize the network down time. # Testing the route of different ILD/NLD carrier for its quality. # Down loop and break test for directly connected POIs and POPs. # Done several configuration changes for few new POIs which involve creation of signaling link and media channels. # Routing the traffic for ILD carriers as ILD to NLD, NLD to ILD and ILD to ILD. Checked Carrier wise performance Report, IP report & Band Width Utilization Report. # Coordinated with different ILD carriers while new interconnection and completed several interconnections successfully. # After the interconnection testing, opened the traffic for several new carriers with RA approval. Handled performance based issues such as low ASR, low ACD, high PDD and blocked circuits Show less



Toshniwal Enterprises Controls Pvt. Ltd.

• Telecommunications
• 100 - 200 Employee

• Coordinator / Project Engineer

  • Oct 2010 - Nov 2011

  Coordination with Client and Vendor for BTS Swap & MW installation project in UP East, responsible for Team, Time & Cost management, arranging Technical support to field team for Installation, commissioning & integration of site. Coordination with Client and Vendor for BTS Swap & MW installation project in UP East, responsible for Team, Time & Cost management, arranging Technical support to field team for Installation, commissioning & integration of site.



Nutek India Ltd & Sineone Teleservices

• Gurgaon, India

• RF Engineer

  • Nov 2009 - Oct 2010

  Worked as GIS Auditor,Site AT/GIS/VSWR & ERM validation Installation & commissioning of MW antenna, RF, RFI, EMF, LOS Survey Worked as GIS Auditor,Site AT/GIS/VSWR & ERM validation Installation & commissioning of MW antenna, RF, RFI, EMF, LOS Survey