Experience

FIREFLY

• United States
• Biotechnology Research

• Chief Executive Officer

  • Oct 2022 - Present

  Austin, Texas, United States

• Head of Business Development

  • Aug 2020 - Oct 2022

• Director of Adoption Services

  • Feb 2020 - Oct 2022

  Houston, Texas, United States



Mavericks

• Non-profit Organizations

• Head of Engineering (Co-Founder at Nexterys, acquired by Mavericks)

  • Jan 2018 - Mar 2020

  Austin, Texas Area



Firefly Education

• Australia
• Book and Periodical Publishing
• 1 - 100 Employee

• Director of Cloud Services

  • Aug 2016 - Dec 2017

• Technical Instructor

  • Apr 2015 - Dec 2017



Independent

• Uganda
• International Trade and Development
• 1 - 100 Employee

• Solution Architect

  • Mar 2011 - Dec 2017

  Latam Providing solutions for large enterprises in technologies including, ACI, Nexus 9K (NX-OS Mode), 7k, 5k, UCS, Netscaler. All of those in alignment with ITIL and ISO 20000 methodologies.



Mecane

• Spain
• Truck Transportation

• Founder

  • Dec 2012 - Dec 2014

  Argentina Managing partner of an IT Consulting firm based in Buenos Aires. I was in charge of demand generation and working with our business partners. During this period we became Cisco Learning Partner.



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Network Engineer

  • May 2013 - Feb 2014

  Optimize network performance. Implementation and optimization for new services. Present and defend changes to Change Advisory Board. Troubleshoot network issues in a variety of platforms including 7200, 6500, ASA, ACE

• Process Analyst

  • Sep 2012 - May 2013

  Improved efficiency of the organization’s internal processes by adoption of ITIL methodologies. Documenting new processes and reviewing existing ones. Reducing unnecessary procedures minimizing MTTR (mean time to resolve) through creation of new processes and a rigorous review of existing and obsolete processes. Improving standard operating procedures. Implement a client oriented service approach aligned with ISO 20000 methodologies

• Network Analyst

  • Dec 2011 - Sep 2012

  Buenos Aires, Argentina Monitor the network and different platforms (Microsoft, Open, Mainframe, Tandem) In direct contact with customers and other teams on the company.



HP Enterprise Services

• Microsoft Generalist Engineer

  • Oct 2011 - Dec 2011

  Buenos Aires, Argentina Third tier support for Microsoft platform incidents. Working on a fast paced environment. SLA's varied from 1 to 4 hours

• Technical support analyst LVL 2

  • Nov 2010 - Oct 2011

  Buenos Aires, Argentina Second tier support for General motors engineering department. Incidents involved, Microsoft infrastructure, Lotus Notes, SharePoint, and network issues.