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Experience

    • Slovenia
    • Software Development
    • HR Manager
      • Feb 2022 - Present
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Area Manager
      • Mar 2017 - Sep 2021
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Deputy Manager
      • Jan 2014 - Mar 2017
    • Real Estate
    • 1 - 100 Employee
    • Self Employed
      • Feb 2010 - Jan 2014

      For the past 4 years, I have run my own business, delivering parcels through a contract via Fed Ex and Yodel, providing excellent customer service to peoples doors. I was in full charge of my own accounts and expenditures ensuring my accounts were run in a professional manner. Delivering parcels to clients on behalf of Fed Ex and Yodel. planning and delivering my work to an efficient and accurate way ensuring 100% customer satisfaction at all times. running my own accounts and vat returns ensuring all is sent and worked out correctly. Show less

    • Belgium
    • Retail Manager
      • Jul 2004 - Jan 2010

      Retail Manager Managing 3 different departments: Seasonal, Replenishment and Showrooms. In all above roles I took on duty manager responsibilities either on early or late shift. I was responsible for all staff upto 35 as well as the safety and satisfaction of the customers. All service points manned at all times, phone being answered and radios being used. Taking conference calls and delivering what requested. Dealing with head office complaints and rectifying. Ensuring store opening was done, stock out, tills set up health and safety full check and store lock down was correct, put stock away, tills away and banked and alarm set. Staff recruitment and disciplinary's when required. I was also key holder. I was also responsible for daily department duties involving, rota's, availability, pricing, presentation, customer service, target setting, sales, Kpi's, ensuring that not only the department but also the store achieve it's goals. Show less

Education

  • Eltham Greean School
    High School, Mathematics, English, Computer Studies, PE Exam, Geography
    1986 - 1991

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