Integration Contractor

• Mar 2018 - Present

Integration Project Lead

• Aug 2002 - Mar 2017

• Define scope, deliverables, tasks, and implementation details of integration projects • Develop and document project specifications • Schedule and manage resources • Inventory management • Allocate necessary personnel required for projects • Manage work direction of integration team members • Monitor utilization, skills, and development or training needs of team members • Define scope, deliverables, tasks, and implementation details of integration projects • Develop and document project specifications • Schedule and manage resources • Inventory management • Allocate necessary personnel required for projects • Manage work direction of integration team members • Monitor utilization, skills, and development or training needs of team members

Developer / Point of Sale Support

• 1998 - 2002

Responsibilities include: • Design layout, install, and maintain IBM hardware in test lab related to four operating companies and a crash & burn system utilizing IBM 46xx OS • Install and test software upgrades supplied by vendor using IBM Supermarket Application software. • Interface with vendor to address software issues. • Maintain spreadsheets related to open issues with vendor, and help desk call tracking. • Assist with level 2 help desk support. Responsibilities include: • Design layout, install, and maintain IBM hardware in test lab related to four operating companies and a crash & burn system utilizing IBM 46xx OS • Install and test software upgrades supplied by vendor using IBM Supermarket Application software. • Interface with vendor to address software issues. • Maintain spreadsheets related to open issues with vendor, and help desk call tracking. • Assist with level 2 help desk support.

Developer Point of Sale / Support

• 1997 - 1998

Responsibilities include: • Design layout and install IBM Point of Sale system for a store test lab environment. • Design layout and install computers and wiring for a computer-training lab. • Troubleshoot Point of Sale problems. • Test program maintenance. • Assist with evaluation of software to operations functions. Responsibilities include: • Design layout and install IBM Point of Sale system for a store test lab environment. • Design layout and install computers and wiring for a computer-training lab. • Troubleshoot Point of Sale problems. • Test program maintenance. • Assist with evaluation of software to operations functions.

Materials Handler

• 1982 - 1983

Responsibilities include: • Processing and distribution of material to twelve job stations. Responsibilities include: • Processing and distribution of material to twelve job stations.

Network Support Desk Manager

• 1967 - 1982

Responsibilities include: • On-site training of all personnel from management to end users in the use of IBM Point of Sale systems with IBM 46xx OS, IBM 46xx GSA, and IBM 46xx Price Management Application. • Develop and conduct regularly scheduled off-site training classes for new management personnel in the use of IBM 46xx GSA. • Create and maintain documentation for all store personnel for IBM Point of Sale systems. • Installation of IBM Point of Sale hardware, software, and… Show more Responsibilities include: • On-site training of all personnel from management to end users in the use of IBM Point of Sale systems with IBM 46xx OS, IBM 46xx GSA, and IBM 46xx Price Management Application. • Develop and conduct regularly scheduled off-site training classes for new management personnel in the use of IBM 46xx GSA. • Create and maintain documentation for all store personnel for IBM Point of Sale systems. • Installation of IBM Point of Sale hardware, software, and wiring at 255 locations in 19 states. • Handle on-site troubleshooting. • Responsible for the day-to-day operations and management of Support Center and Data Center. • Responsible for semi-annual performance and financial reviews. • Perform duties of Database Administrator. • Negotiate maintenance contracts and monitor to ensure vendor compliance. Show less Responsibilities include: • On-site training of all personnel from management to end users in the use of IBM Point of Sale systems with IBM 46xx OS, IBM 46xx GSA, and IBM 46xx Price Management Application. • Develop and conduct regularly scheduled off-site training classes for new management personnel in the use of IBM 46xx GSA. • Create and maintain documentation for all store personnel for IBM Point of Sale systems. • Installation of IBM Point of Sale hardware, software, and… Show more Responsibilities include: • On-site training of all personnel from management to end users in the use of IBM Point of Sale systems with IBM 46xx OS, IBM 46xx GSA, and IBM 46xx Price Management Application. • Develop and conduct regularly scheduled off-site training classes for new management personnel in the use of IBM 46xx GSA. • Create and maintain documentation for all store personnel for IBM Point of Sale systems. • Installation of IBM Point of Sale hardware, software, and wiring at 255 locations in 19 states. • Handle on-site troubleshooting. • Responsible for the day-to-day operations and management of Support Center and Data Center. • Responsible for semi-annual performance and financial reviews. • Perform duties of Database Administrator. • Negotiate maintenance contracts and monitor to ensure vendor compliance. Show less

Manager

• 1967 - 1982

Positions held: Assistant Manager (Retail Store) Operations Manager (San Leandro Automotive) Warehouse Manager (Warehouse Distributors) Positions held: Assistant Manager (Retail Store) Operations Manager (San Leandro Automotive) Warehouse Manager (Warehouse Distributors)