Gary Shum
Field Inventory Specialist at ProScope- Claim this Profile
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Bio
Credentials
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Life and Health Insurance Agent
Georgia Secretary of StateJul, 2021- Oct, 2024
Experience
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ProScope
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United Kingdom
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Spectator Sports
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Field Inventory Specialist
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Jan 2023 - Present
Serving the insurance property claims industry, I handle a multitude of services and duties of a residential or commercial property claim such as a fire, flood or theft. We verify claims by downloading photograph and voice file lists of insured content and assets that are claiming to be damaged, destroyed or stolen. Proscope provides a valuable service to the insurance adjusters to properly assess and valuate the actual claim of items is valid and assist with the replacement value of non-restorable goods from the property loss to help create a valuation of items to pay the owner for the claim. Show less
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Clover Health
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Sales Associate
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Aug 2020 - Sep 2022
● Produced self-generated leads through community-based networking and marketing techniques to compliantly enroll new members into Clover Health Medicare Advantage plans. Owned the full life cycle of sales and event strategies in my assigned territory. ● Compliantly conducted “Medicare 101” and Clover Health sales presentations (in-person/ zoom/ phone) to individuals and groups to drive new membership growth. ● Acted as a Clover Health Brand Ambassador and presented Medicare benefits to community groups, educational and/or sales seminars, health fairs, senior high-rise residences and Church events. Fostered strong relationships with community members and local leaders to help elevate Clover brand awareness and increase sales. ● Assisted with growth related tasks and member engagement. Served as the feedback loop for leadership to help surface significant shifts and developments in the Georgia market. Identified new territories and helped generate innovative sales strategies. ● Achieved high member retention with a consultative, value-focused customer service approach that ensured member loyalty and satisfaction. Provided prompt, accurate, and friendly customer service to my Clover members which included responding to inquiries regarding benefits, provider availability, coverage, policy changes, claims submissions and billing clarification. ● Trained Clover Community Organizers (Lead Generators) how to identify new locations, engage prospects and secure qualified leads. Provided leadership market insights in real time to help sharpen methodology in the field and increase sales. Show less
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StandUp Wireless
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United States
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Wireless Services
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1 - 100 Employee
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Sales Manager
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Feb 2013 - Dec 2019
● Identified and secured nationwide event locations to produce sales and create brand awareness for the Lifeline Phone program. Logistically planned, marketed and delivered successful sales events. ● Managed and trained event staff. Interviewed, qualified and approved applicant contracts. Activated services, demonstrated phone features and explained program requirements. ● Tracked and reported daily sales and phone inventory. Identified and resolved onsite phone and app issues. ● Complied with strict federal Lifeline Phone program rules and regulations. Top sales producer. Show less
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Telesource Consulting
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Telecommunications
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1 - 100 Employee
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National Account Manager
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Apr 2006 - Dec 2012
● Presented nationwide telecommunication service solutions to Fortune 1000 companies to help reduce client contract expenditures and consolidate invoices. Services included voice, data, teleconferencing, wireless and contract auditing. ● Generated Business to Business leads (senior management and C-level executives) through cold calling techniques, market research, networking and referrals. Cultivated and developed client relationships nationwide to add or upgrade current services. ● Presented nationwide telecommunication service solutions to Fortune 1000 companies to help reduce client contract expenditures and consolidate invoices. Services included voice, data, teleconferencing, wireless and contract auditing. ● Generated Business to Business leads (senior management and C-level executives) through cold calling techniques, market research, networking and referrals. Cultivated and developed client relationships nationwide to add or upgrade current services.
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Pineapple House Interior Design
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United States
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Design
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1 - 100 Employee
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Warehouse Manager / Installer
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May 1998 - Jan 2006
•Coordinated and directed major residential interior design installations in prestigious homes throughout the United States and Canada. •Worked closely with interior designers to ensure installation ideas were feasible, completed on time and under budget; staged client items for installations. •Resolved client issues to maintain a high level of satisfaction in a high-pressure environment. •Logistically planned and performed all vendor pickups and deliveries, including client items. •Received and inspected high-dollar furniture and accessories. •Maintained safe, clean and organized warehouse. DOT Certified. Operated fleet of trucks. •Completed daily inventory and receiving reports using Microsoft Excel. Show less
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Education
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1987 - 1991
The University of Akron
Associates, Advertising and Marketing
Community
