Experience

Blue Label Telecoms

• Telecommunications
• 500 - 600 Employee

• Business Development Manager

  • Oct 2011 - Present

  The Regional Prepaid Electricity Manager will be responsible for managing and retaining the relationships between the Prepaid Electricity Utilities in the Western, Eastern and Northern Cape.The main Key Responsibility Areas are as follows:New business acquisition (tenders, cold calls etc)Managing and maintaining existing Utility relationshipsSupporting Blue Label sales divisions with product informationEscalation of billing issuesEnsuring vending compliance by vendorsEscalation of operational issues affecting the productLiaison between all the sales channels, aggregators and sub-aggregators for the purpose ofunderstanding the rules and protocol around municipalities and Eskom, and our collectoragreementsAttending meetings with 3 rd party service providers and municipalitiesAttending monthly management meetingsFacilitating sales workshops/presentations pertaining to prepaid electricityEnsuring growth of prepaid electricity vending points for the group nationally Show less

• Client Relations Manager ( Western Cape)

  • Oct 2006 - Oct 2011

  Customer Relationship Manager ensure the service delivery to existing members, and conduct both renewal and new business sales interactions with senior-level executives within specific institutional accounts. The Customer Relationship Manager ensure that a consistent and meaningful live and phone-based conversations with all contacts and are conducted and evaluated against overall annual revenue growth and customer satisfaction/advocacy.The main Key Responsibility Areas are as follows:Attended general sales meetings and conferences as required by the company the companyResponsible for visiting the client base in order to maintain a relationship by resolving problems,providing sales support material and introducing new products and services to clientsWork on projects and collaborate with team membersIdentify and pursue sales opportunities and/or prospects and manage within the sales channelBuild Services with members/prospects through demonstration of in-depth institutionalknowledge, understanding of specific institutional needs/priorities and application of surface-level research solutions.Navigate offerings (with assistance from superiors) on behalf of the institution, ensuring theappropriate product is provided to meet the member needEducate members/prospects on the benefits of products and services through compellingarticulation of our business model and value propositionCreate customized account plans for each institution, outlining service delivery and revenuegrowth strategies for existing and potential memberships within the institution is followedUtilize existing member relationships to navigate within the institution and generate/contactnew business leads.Evaluate prospects' business needs and present appropriate mix of productsDetermine appropriate tactics to drive urgency in sales cycle, including trial meetings/teleconferences, guest website access, discounting, etc.Manage expenses claims Show less



Cellucity

• Cape Town Area, South Africa

• Manager

  • Apr 2000 - Sep 2006



Edgars

• Port Elisabeth and Cape Town

• Logistics Assistant

  • Nov 1996 - Mar 2000