Experience

Portfolio Evaluations, Inc. (Now CAPTRUST)

• United States
• Financial Services
• 1 - 100 Employee

• Senior Retirement Plan Consultant

  • Nov 2016 - Present

  Sole responsibility for the most complex vendor searches, fee benchmarking analysis, and contract negotiations on behalf of client retirement plans to ensure best practices and satisfaction of fiduciary responsibilities. Onsite presentation of project reports at client committee meetings after working with the Plan Sponsor to determine their unique and specific goals and objectives. Manage and maintain vendor relationships on behalf of the company and our clients. Support and participate in… Show more Sole responsibility for the most complex vendor searches, fee benchmarking analysis, and contract negotiations on behalf of client retirement plans to ensure best practices and satisfaction of fiduciary responsibilities. Onsite presentation of project reports at client committee meetings after working with the Plan Sponsor to determine their unique and specific goals and objectives. Manage and maintain vendor relationships on behalf of the company and our clients. Support and participate in successful sales finals presentations as subject matter expert. Serve as key resource for firm’s investment consultants on retirement plan issues. Conduct regular site visits to engage with senior leaders at key vendor and industry partners. Cultivate a trusted advisor role with clients by providing consistent, superior service. Prepare quarterly marketplace trends to be delivered to clients. Review service agreements, plan documents, SPDs, and other legal documents for accuracy. Additionally responsible for consulting to the firm’s largest (multi-billion dollar) clients to provide them with the optimal plan design to achieve the highest probability of a successful retirement program. Show less Sole responsibility for the most complex vendor searches, fee benchmarking analysis, and contract negotiations on behalf of client retirement plans to ensure best practices and satisfaction of fiduciary responsibilities. Onsite presentation of project reports at client committee meetings after working with the Plan Sponsor to determine their unique and specific goals and objectives. Manage and maintain vendor relationships on behalf of the company and our clients. Support and participate in… Show more Sole responsibility for the most complex vendor searches, fee benchmarking analysis, and contract negotiations on behalf of client retirement plans to ensure best practices and satisfaction of fiduciary responsibilities. Onsite presentation of project reports at client committee meetings after working with the Plan Sponsor to determine their unique and specific goals and objectives. Manage and maintain vendor relationships on behalf of the company and our clients. Support and participate in successful sales finals presentations as subject matter expert. Serve as key resource for firm’s investment consultants on retirement plan issues. Conduct regular site visits to engage with senior leaders at key vendor and industry partners. Cultivate a trusted advisor role with clients by providing consistent, superior service. Prepare quarterly marketplace trends to be delivered to clients. Review service agreements, plan documents, SPDs, and other legal documents for accuracy. Additionally responsible for consulting to the firm’s largest (multi-billion dollar) clients to provide them with the optimal plan design to achieve the highest probability of a successful retirement program. Show less



SUEZ

• France
• Environmental Services
• 700 & Above Employee

• Senior Benefits Analyst

  • Feb 2012 - Nov 2016

  Managed all retirement programs at a large multi-national employer with responsibility for 3 Defined Benefit Plans, 3 Defined Contribution Plans, 1 Deferred Compensation Plan, 5 Canadian RRSP’s, and multiple SERPs. Managed the RFP processes and conversions of both pension actuary and trustee. Implemented new pension calculation system. Coordinated harmonization of multiple 401(k) match formulas. Presided over the annual audit process and Form 5500 filings for multiple Plans. Led Pension… Show more Managed all retirement programs at a large multi-national employer with responsibility for 3 Defined Benefit Plans, 3 Defined Contribution Plans, 1 Deferred Compensation Plan, 5 Canadian RRSP’s, and multiple SERPs. Managed the RFP processes and conversions of both pension actuary and trustee. Implemented new pension calculation system. Coordinated harmonization of multiple 401(k) match formulas. Presided over the annual audit process and Form 5500 filings for multiple Plans. Led Pension Derisking Lump Sum Window offering with 55% take rate. Supervised transition of Medicare eligible retirees to exchanges. Controlled processing of all bills related to benefits department. Show less Managed all retirement programs at a large multi-national employer with responsibility for 3 Defined Benefit Plans, 3 Defined Contribution Plans, 1 Deferred Compensation Plan, 5 Canadian RRSP’s, and multiple SERPs. Managed the RFP processes and conversions of both pension actuary and trustee. Implemented new pension calculation system. Coordinated harmonization of multiple 401(k) match formulas. Presided over the annual audit process and Form 5500 filings for multiple Plans. Led Pension… Show more Managed all retirement programs at a large multi-national employer with responsibility for 3 Defined Benefit Plans, 3 Defined Contribution Plans, 1 Deferred Compensation Plan, 5 Canadian RRSP’s, and multiple SERPs. Managed the RFP processes and conversions of both pension actuary and trustee. Implemented new pension calculation system. Coordinated harmonization of multiple 401(k) match formulas. Presided over the annual audit process and Form 5500 filings for multiple Plans. Led Pension Derisking Lump Sum Window offering with 55% take rate. Supervised transition of Medicare eligible retirees to exchanges. Controlled processing of all bills related to benefits department. Show less



Cushman & Wakefield

• United States
• Real Estate
• 700 & Above Employee

• Retirement Plan Manager

  • May 2007 - Oct 2011

  Supervised the retirement programs of a large multi-location employer. Recommended and developed new policies and plan improvements regarding employee benefit plans while ensuring compliance to all federal, state, and local regulations. Supervised the Cushman & Wakefield 401(k) Pay Conversion Plan, Cushman & Wakefield 401(k) Retirement Savings Plan for Building Employees, & the Deferred Compensation Plans. Coordinated with the IRS on outstanding issues and negotiate reduced penalties. Conducted… Show more Supervised the retirement programs of a large multi-location employer. Recommended and developed new policies and plan improvements regarding employee benefit plans while ensuring compliance to all federal, state, and local regulations. Supervised the Cushman & Wakefield 401(k) Pay Conversion Plan, Cushman & Wakefield 401(k) Retirement Savings Plan for Building Employees, & the Deferred Compensation Plans. Coordinated with the IRS on outstanding issues and negotiate reduced penalties. Conducted special benefits analysis related to the acquisition of new businesses. Presided over the annual 401(k) audit process to meet required deadlines and standards. Created new audit procedures to ensure plan compliance with all required regulations. Managed the open enrollment process for the Deferred Compensation Plans. Developed creative and effective communications programs to ensure targeted communication objectives are accomplished (increases in participation, diversification of investments, etc.). Show less Supervised the retirement programs of a large multi-location employer. Recommended and developed new policies and plan improvements regarding employee benefit plans while ensuring compliance to all federal, state, and local regulations. Supervised the Cushman & Wakefield 401(k) Pay Conversion Plan, Cushman & Wakefield 401(k) Retirement Savings Plan for Building Employees, & the Deferred Compensation Plans. Coordinated with the IRS on outstanding issues and negotiate reduced penalties. Conducted… Show more Supervised the retirement programs of a large multi-location employer. Recommended and developed new policies and plan improvements regarding employee benefit plans while ensuring compliance to all federal, state, and local regulations. Supervised the Cushman & Wakefield 401(k) Pay Conversion Plan, Cushman & Wakefield 401(k) Retirement Savings Plan for Building Employees, & the Deferred Compensation Plans. Coordinated with the IRS on outstanding issues and negotiate reduced penalties. Conducted special benefits analysis related to the acquisition of new businesses. Presided over the annual 401(k) audit process to meet required deadlines and standards. Created new audit procedures to ensure plan compliance with all required regulations. Managed the open enrollment process for the Deferred Compensation Plans. Developed creative and effective communications programs to ensure targeted communication objectives are accomplished (increases in participation, diversification of investments, etc.). Show less



Retirement System Group

• Greater New York City Area

• 401(k) Retirement Account Manager

  • Mar 2003 - May 2007

  Directly interfaced with key executives at small and mid-size clients in a manner that ensured relationship retention; created opportunities to cross-sell other employee benefit plans and services that enhanced the clients benefits program. Lead client relationship manager in the administration and operation of entire range of benefit plans (DB/DC) for over twenty-five clients. Provided consulting services for defined benefit (DB), defined contribution (DC), non-qualified, stock option… Show more Directly interfaced with key executives at small and mid-size clients in a manner that ensured relationship retention; created opportunities to cross-sell other employee benefit plans and services that enhanced the clients benefits program. Lead client relationship manager in the administration and operation of entire range of benefit plans (DB/DC) for over twenty-five clients. Provided consulting services for defined benefit (DB), defined contribution (DC), non-qualified, stock option, executive compensation, and post-retiree medical plans. Designed non-qualified plans including SERP, target benefit, and phantom stock plans. Formulated and delivered presentations to senior executives and board members on new business opportunities. Presented formal recommendations to existing clients on upcoming changes to employee benefit plans. Initiated new benefit plans and terminated existing plans due to acquisitions and divestitures. Conceived client communication strategies for benefit plans. Show less Directly interfaced with key executives at small and mid-size clients in a manner that ensured relationship retention; created opportunities to cross-sell other employee benefit plans and services that enhanced the clients benefits program. Lead client relationship manager in the administration and operation of entire range of benefit plans (DB/DC) for over twenty-five clients. Provided consulting services for defined benefit (DB), defined contribution (DC), non-qualified, stock option… Show more Directly interfaced with key executives at small and mid-size clients in a manner that ensured relationship retention; created opportunities to cross-sell other employee benefit plans and services that enhanced the clients benefits program. Lead client relationship manager in the administration and operation of entire range of benefit plans (DB/DC) for over twenty-five clients. Provided consulting services for defined benefit (DB), defined contribution (DC), non-qualified, stock option, executive compensation, and post-retiree medical plans. Designed non-qualified plans including SERP, target benefit, and phantom stock plans. Formulated and delivered presentations to senior executives and board members on new business opportunities. Presented formal recommendations to existing clients on upcoming changes to employee benefit plans. Initiated new benefit plans and terminated existing plans due to acquisitions and divestitures. Conceived client communication strategies for benefit plans. Show less



PwC

• Professional Services
• 700 & Above Employee

• 401(k) Retirement Consultant

  • Sep 1998 - Mar 2002

  Lead relationship manager on all retirement plan issues for several Fortune 500 clients. Major responsibilities included client management, project management, team management, and new business generation. Managed client relationship for several Fortune 500 clients. Designed, compared, and integrated 401(k) & retirement benefit plans (DB/DC) to better reflect client strategies. Partnered regularly with all levels of management both at client and at PwC. Supervised a team of 5 associates in the… Show more Lead relationship manager on all retirement plan issues for several Fortune 500 clients. Major responsibilities included client management, project management, team management, and new business generation. Managed client relationship for several Fortune 500 clients. Designed, compared, and integrated 401(k) & retirement benefit plans (DB/DC) to better reflect client strategies. Partnered regularly with all levels of management both at client and at PwC. Supervised a team of 5 associates in the daily operations of plan processing for traditional and daily plans. Led implementation of large new plans. Established web sites and interactive voice response systems. Exceeded all targets for client billing. Show less Lead relationship manager on all retirement plan issues for several Fortune 500 clients. Major responsibilities included client management, project management, team management, and new business generation. Managed client relationship for several Fortune 500 clients. Designed, compared, and integrated 401(k) & retirement benefit plans (DB/DC) to better reflect client strategies. Partnered regularly with all levels of management both at client and at PwC. Supervised a team of 5 associates in the… Show more Lead relationship manager on all retirement plan issues for several Fortune 500 clients. Major responsibilities included client management, project management, team management, and new business generation. Managed client relationship for several Fortune 500 clients. Designed, compared, and integrated 401(k) & retirement benefit plans (DB/DC) to better reflect client strategies. Partnered regularly with all levels of management both at client and at PwC. Supervised a team of 5 associates in the daily operations of plan processing for traditional and daily plans. Led implementation of large new plans. Established web sites and interactive voice response systems. Exceeded all targets for client billing. Show less



Merrill Lynch

• United States
• Financial Services
• 700 & Above Employee

• 401(k) Account Manager - Middle Market Operations

  • Jan 1998 - Sep 1998

  Managed both the ongoing client relationships and the conversion process for many mid-market defined contribution plans. Typically these plans had between 50 and 1,000 employees and/or assets of between 5 and 100 million dollars. Coordinated the conversion of twenty newly acquired 401(k) plans. Managed client relationship regarding defined contribution plans for more than 40 clients. Ensured satisfaction with all company services. Devised systems projects for special client assignments… Show more Managed both the ongoing client relationships and the conversion process for many mid-market defined contribution plans. Typically these plans had between 50 and 1,000 employees and/or assets of between 5 and 100 million dollars. Coordinated the conversion of twenty newly acquired 401(k) plans. Managed client relationship regarding defined contribution plans for more than 40 clients. Ensured satisfaction with all company services. Devised systems projects for special client assignments. Assisted Financial Consultants in the sales process regularly. Show less Managed both the ongoing client relationships and the conversion process for many mid-market defined contribution plans. Typically these plans had between 50 and 1,000 employees and/or assets of between 5 and 100 million dollars. Coordinated the conversion of twenty newly acquired 401(k) plans. Managed client relationship regarding defined contribution plans for more than 40 clients. Ensured satisfaction with all company services. Devised systems projects for special client assignments… Show more Managed both the ongoing client relationships and the conversion process for many mid-market defined contribution plans. Typically these plans had between 50 and 1,000 employees and/or assets of between 5 and 100 million dollars. Coordinated the conversion of twenty newly acquired 401(k) plans. Managed client relationship regarding defined contribution plans for more than 40 clients. Ensured satisfaction with all company services. Devised systems projects for special client assignments. Assisted Financial Consultants in the sales process regularly. Show less



WTW

• United Kingdom
• Financial Services
• 700 & Above Employee

• 401(k) Consultant

  • Jan 1993 - Jan 1998

  Took a leadership role in managing the client relationship at an early age for many clients. Sample clients include PaineWebber and Harper Collins Publishers. Gained experience in all aspects of plan administration and retirement consulting. Sole administrator for 401(k) defined contribution plans with assets over half a billion dollars and more than 15,000 active participants. Built, maintained, and managed strong client relationships. Mastered 3 separate proprietary recordkeeping systems… Show more Took a leadership role in managing the client relationship at an early age for many clients. Sample clients include PaineWebber and Harper Collins Publishers. Gained experience in all aspects of plan administration and retirement consulting. Sole administrator for 401(k) defined contribution plans with assets over half a billion dollars and more than 15,000 active participants. Built, maintained, and managed strong client relationships. Mastered 3 separate proprietary recordkeeping systems. Completed required compliance testing for multiple plans. Achieved new efficiencies to improve plan operations and to ensure continued retention of clients. Show less Took a leadership role in managing the client relationship at an early age for many clients. Sample clients include PaineWebber and Harper Collins Publishers. Gained experience in all aspects of plan administration and retirement consulting. Sole administrator for 401(k) defined contribution plans with assets over half a billion dollars and more than 15,000 active participants. Built, maintained, and managed strong client relationships. Mastered 3 separate proprietary recordkeeping systems… Show more Took a leadership role in managing the client relationship at an early age for many clients. Sample clients include PaineWebber and Harper Collins Publishers. Gained experience in all aspects of plan administration and retirement consulting. Sole administrator for 401(k) defined contribution plans with assets over half a billion dollars and more than 15,000 active participants. Built, maintained, and managed strong client relationships. Mastered 3 separate proprietary recordkeeping systems. Completed required compliance testing for multiple plans. Achieved new efficiencies to improve plan operations and to ensure continued retention of clients. Show less