Experience

AgencyBloc

• United States
• Software Development
• 1 - 100 Employee

• Client Success Specialist

  • Jul 2014 - Present

  Client implementation, training, and support. Client implementation, training, and support.



Zephyr

• United States
• Financial Services
• 1 - 100 Employee

• Associate Analyst

  • May 2007 - Jul 2014

  Risk assessment with life insurance policies held in trust. Complete risk rating on policies based on current and projected performance. Report performance projection and information back to the client. Risk assessment with life insurance policies held in trust. Complete risk rating on policies based on current and projected performance. Report performance projection and information back to the client.



Bertch Cabinet, LLC

• United States
• Furniture
• 100 - 200 Employee

• Processor

  • Jan 1995 - Jan 2007

  Data entry of orders to internal system for process, customer service withdealers, collaborated with the plant on custom projects, counseled dealers on constructionof cabinets.* Consulting - Collaborated with multiple departments in designing an entirely new dataentry system for the Custom Division, from the Dealer Services perspective. Applied mycomputer knowledge to bridge ideas from the data entry to the computer programming aspectsof building the program specifically for the Custom Division. * Training - Facilitated training of the Custom Dealer Services department with learningto use the new data entry system and reporting issues back to the programmers.* Skills learned - Performing tests on the new system for the programmers, to detecterrors or pitfalls in the system, reporting specific errors back to the programmer tocorrect the program, reviewing code to determine if values for cabinet specs were correct. Show less

• Shift Leader

  • Jan 2000 - Jan 2001

  Oversaw 30 associates, on 3 shifts, in building doors for all divisions.* Duties included: training, quality control of product, transition of product, processimprovement, quality training classes to associates, coordination and teamwork betweendepartments.



Walmart

• United States
• Retail
• 700 & Above Employee

• Stocker/Stockman

  • Jan 1993 - Jan 1995

  Set up - Assisted managers in moving and creating new modular walls for seasonal departments. Customer service - Helped customers locate items, and assisted with carry- Set up - Assisted managers in moving and creating new modular walls for seasonal departments. Customer service - Helped customers locate items, and assisted with carry-



Burger King

• Shift Manager

  • Jun 1990 - Mar 1992

  Controlled labor, responsible for controlling cash flow for the shift, trained new employees, worked multiple shifts as needed. Controlled labor, responsible for controlling cash flow for the shift, trained new employees, worked multiple shifts as needed.