Gary Mahon

IT Manager at Toyota Financial Services Ireland DAC
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE
Skills

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Bio

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Credentials

  • ITIL Foundation Level
    PeopleCert
    Nov, 2019
    - Nov, 2024
  • ISTQB® Certified Tester
    iSQI GmbH
    Jul, 2019
    - Nov, 2024

Experience

  • Toyota Financial Services Ireland DAC
    • Ireland
    • Financial Services
    • 1 - 100 Employee
    • IT Manager
      • Apr 2021 - Present

    • IT Supervisor
      • Nov 2019 - Apr 2021

    • Systems Analyst
      • Mar 2019 - Nov 2019

  • Advance Systems
    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Support Analyst
      • Sep 2015 - Mar 2019

  • Xerox Business Solutions
    • Dublin
    • Xerox Support Analyst
      • Dec 2014 - Aug 2015

      To assist in the smooth operation of Xerox client sites. Supporting the provision of a suite of on-site services to the Customer Base as required including, but not limited to; Helpdesk, Network Support, Technical Support, Break/Fix, Centralised Print & finishing, Fleet Management, Print Procurement/Management, DocuCare and Monthly Reporting. These services were to meet individual customer specifications as part of the contingency support team within the Xerox team. Duties: - IT support for hardware and software issue by phone, email and helpdesk ticketing systems - Engagement of Xerox analysts, engineers, third party network support and site staff as necessary (problem escalation) - Windows - desktop, server, security and various operating systems e.g. Windows 7/8, Windows Server 2008/2012. - Applications including Windows Microsoft active directory, Lotus notes, Outook and MS Office suite e.g. Word, Excel, Access - Networking Protocols (TCPIP). - Setting up and configuring new devices to a network - Troubleshooting user problems via Remote Desktop Connection - Ensure full support and management of office and production devices including break fix, consumables managements and escalation as per defined processes - Liaising with third party solution providers to ensure call log, close and management by on site team in line with defined Service Level Agreement - Electronic printing processes and document management - Cloud printing solutions and print server managment Show less

  • MPI
    • New York
    • Studio Engineer
      • May 2013 - May 2014

      - Operated a state of the art recording studio - Worked with several hip hop artists and other vocalists - Made beats for Aftermath records - Taught Modules to students(Beat Composition, How to remix, The art of mixing) - Operated a state of the art recording studio - Worked with several hip hop artists and other vocalists - Made beats for Aftermath records - Taught Modules to students(Beat Composition, How to remix, The art of mixing)

  • Maynooth University
    • Ireland
    • Higher Education
    • 700 & Above Employee
    • Helpdesk Support
      • Dec 2010 - Dec 2011

      - Answering phones - Call logging - Customer Support - Troubleshooting problems - Answering phones - Call logging - Customer Support - Troubleshooting problems

Education

  • Dublin City University
    Post graduate Certificate in Information Technology (Level 9), Information Technology
    2012 - 2014
  • Limerick Institute of Technology
    Bachelors Of Science in Music Technology & Production (Level 8), Music Production
    2006 - 2010

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